Job Description:

BUSINESS DESCRIPTION

ITW (NYSE: ITW) is a Fortune 200 global multi-industrial manufacturing leader with revenues totaling $15.9 billion in 2024. The company’s seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns in markets where highly innovative, customer-focused solutions are required. ITW’s approximately 43,000 dedicated colleagues around the world thrive in the company’s decentralized and entrepreneurial culture. To learn more about the company and the ITW Business Model, visit www.itw.com.

Automotive Aftermarket Europe, one of 80+ business units owned by of ITW, manufactures and supplies specialty and innovative chemicals for the automotive aftermarket. Automotive Aftermarket Europe manufacture products in Spain and Belgium, and commercialize around the globe serving markets in Europe, Middle East, Russia, Asia and Africa.

The plant in Sint Niklaas, is where we produce our additives for vehicles and delivers $45M revenue. We work in one shift with around 15 workers (production and warehousing). Customer service team has 3 members in Sint Niklaas and 2 in Bordeaux.

POSITION SUMMARY

As Operations Site Manager, you will define and drive the strategic direction of the plant in alignment with overall business objectives. You will lead the execution of this strategy, ensuring alignment with key performance indicators and company goals related to operational efficiency, product quality, cost optimization, and service excellence. A critical part of your role is to ensure the right level of stock to service our customers on time and in full. Ensure full compliance with regulatory standards and internal policies is required, while also overseeing, guiding, and evaluating the performance of middle management. You also act as the site manager for other functions, supporting them locally to achieve their goals.

RESPONSIBILITIES

Planning and Procurement

- Develop and manage planning based on the Market Rate of Demand (MRD) framework to maintain optimal inventory levels.

- Support the team in ensuring the availability of raw materials, packaging, and components to support uninterrupted production.

Production Management

- Site roadmap and facility management. Responsible for defining required investments to align with business strategy and needs.

- Develop and manage production scheduling efficiently to ensure service while minimizing downtime

- Drive continuous improvement initiatives using ITW Toolbox methodologies (e.g., 80/20, Inlining). Monitor and enhance productivity and process efficiency through KPIs

- Oversee daily production operations, ensuring adherence to quality, safety, and environmental standards.

Warehouse Management

- Ensure high levels of customer satisfaction through excellence in receiving, storing, and dispatching goods.

- Optimize warehouse space and logistics resources using the 80/20 approach.

- Organize and maintain inventory accuracy and assign workforce based on production and sales demand.

Customer Service

- Ensure efficient order processing and delivery to meet customer expectations.

- Maintain clear and proactive communication with customers and the sales team regarding orders, deliveries, and issue resolution.

Team Leadership and Management

- Lead, inspire, and develop a high-performing team.

- Promote a culture of safety, collaboration, accountability, and continuous improvement.

Site Management

- Local relay for onsite colleagues or remote ones helping them achieve their goals

JOB REQUIREMENTS

Skills & Qualifications

A technical oriented bachelor’s degree or equivalentMinimum 5+ years’ experience with proven track records of operational leadership and production planningMust be fluent in Dutch and EnglishOther European languages (like French or Spanish) are an asset (nice to have)Solid computer skills, including Excel

Soft Skills

“Safety first” attitude and strong work ethics.Strong entrepreneurial mind, self-motivated, takes initiative and has customer mindsetStrong process mindset, works in a structured and goal-oriented way, able to prioritize conflicting prioritiesStrong communication and people management skillsProven analytical skills with project management methodologyExceptional interpersonal skills and ability to work successfully at all levels within the organization.Ability to challenge status quo, drive for excellence and implement change successfully in the organizationMust exhibit high energy, flexibility and results oriented

ADDITIONAL INFORMATION

Contract type/offer: permanentStarting date: asapLength of contract: full timeCompensation Package: based on profiles and experiencesOthers: professional travels 10%

ITW is a diverse and inclusive employer and commits to promote the recruitment and integration of people with disabilities.