Job Description:

Job Title: Operations Resiliency Lead for Securities & Clearing Settlement

Corporate Title:  Vice President

Location:  Chester

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Be part of something special at Bank of America Chester. Part of a leading global financial institution, we are looking for high potential individuals to join us in driving our people forward. Bank of America Chester is an exciting, diverse workplace where we are committed to delivering a great client experience to the businesses and individuals who call Chester home. Join our team today and find a rewarding, global career.

Job Description:

Sitting in the Global Markets Operations Market Solutions Fixed Income change team, we are looking for a seasoned professional with Securities Operations or Middle office change experience to deliver on a dynamic and varied portfolio of process re-engineering, change initiatives and transformation programs.

The team have a variety of internal transformation & simplification programs and also a large external facing industry change portfolio. The successful candidate will have had demonstrable experience of analysing and resolving highly complex operations problems and have run a portfolio of change projects. Specifically, the candidate will be aligned to Operations Resiliency for the Securities & Clearing Settlement service.

The role will have a high level of stakeholder exposure across Operations, Technology, Sales & Trading, Finance, and Risk hence it’s essential that the candidate is a strong communicator and leader.

Responsibilities:

Service restoral plan refresh managementBusiness resumption process testing managementUnderstanding of technology limitations and impact on processesAnalyses and resolution of highly complex operational problemsRequirements gathering and analysis: Identify and document business needs by working closely with stakeholders. Translate business requirements into functional specifications.Stakeholder Management: Serve as the liaison between business stakeholders and the technical team. Ensure all parties have a common understanding of the project objectives.Data Analysis and Reporting: Analyze business data to understand trends, patterns and issues. Develop reports and dashboards to measure process performance and help stakeholders make informed decisions.Solution Design and Validation: Propose and evaluate solutions to meet business needs. Conduct testing and validation of new processes or systems before full implementation.Project Management and Training

Skills:

• Proven track record in operations or middle office transformation within the financial services industry

• Deep understanding of the operational needs in the Fixed Income business

• Ability to face off with senior business heads at a strategic level while understanding the detail

• Analytical and problem-solving skills with the ability to review and highlight project risks and issues and partner on mitigating solutions

• Excellent project management skills with the ability to manage multiple projects simultaneously

• Leadership and communication skills with the ability to influence and build relationships at all levels of the enterprise

• Ability to conduct presentations with emphasis on storytelling to convey and influence the case for change

• Expertise in using data analytics and reporting tools (Excel, Tableau, Power BI)

Other Skills

Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutionsExcels in working among diverse viewpoints to determine the best path forwardExperience in connecting with a diverse set of clients to understand future business needs - is a continuous learnerCommitment to challenging the status quo and promoting positive change.Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client baseBelieves in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Benefits of working at Bank of America

UK

Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partnerCompetitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annumThe ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etcUse of a flex fund to use towards benefitsAccess to an emotional wellbeing helpline, mental health first aiders and virtual GP servicesAbility to donate to charities of your choice directly through payroll and the bank will match your contributionOpportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutionsOpportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.