Operational Resilience Lead - IT

London- Hybrid working model

The Role

You will play a key role in working closely with senior leaders, accountable executives and SMF24s across the Business Unit to influence, steer and implement both the business and operational resilience strategy by aligning and embedding operational resilience across the team. The role may require external engagement with Supervisory Authorities, external financial and non-financial peers, and committees to represent the client and extend influence on operational resilience policy and related matters.

Responsibilities

 Critical role in translating operational resilience strategy into implementation plans, influences and contributes to strategy  Oversight and co-ordination of Business Continuity and Crisis Management plan framework. Engages with stakeholders to satisfy BCP/CM requirements. Facilitate the effective awareness and testing of response and recovery plans for the business.  Support successful implementation of defined strategy Develop and deliver the engagement model with specific focus partnership and collaboration to deliver insights and to be seen as a valued adviser Provide operational resilience oversight and advice to Group and Business Unit transformation, change and new business programmes for inclusion of operational resilience  Develop a strong understanding of client model and operational environments; provide robust challenge to ensure resilience and recovery is fully considered and appropriate capabilities are identified and implemented Oversee implementation of operational resilience programmes, using the governance and control framework and associated approaches and tools, and other relevant risk frameworks  Provide input for reliable and timely delivery of operational resilience information to relevant decision-making committees and governance bodies Promote effective use of the operational resilience governance, control, and oversight frameworks. Provide expert advice, guidance and support on the operational resilience and recovery solutions and capabilities Support Business Unit risk and control assessments  Proactive stakeholder engagement and relationship management with Accountable Executives, SMF24s, Operational Risk and Business Service Owners  Support formal oversight and assurance reporting of compliance with regulatory aligned resilience and recovery frameworks  Support and undertake on-going monitoring and assessment of KPIs, KRIs, dashboards and operational resilience and recovery key artefacts (e.g., Resilience Statements, Recovery Plans, Self-Assessments, etc.)  Contribute to management information on Operational Resilience Programmes plus ad-hoc requests for information and/or contributions to wider Group Corporate Security, Operational Resilience & Workplace and Group Operations reports. Support Business Unit preparation for Operational Resilience-related committees and governance  Balance competing requirements to deliver a balanced set of results, resolving significant or priority conflicts. Addresses problems with wide-reaching ramifications, with a need to manage different parts of complex frameworks and link to the broader/holistic operational risk and/or resilience environment  Responsible for driving continuous improvement  Support and deputise the Operational Resilience & Recovery team and direct its resource to deliver objectives.  Allocate resource optimally to deliver on strategy, prioritising conflicting resource demands, agendas, and activities  Share best practice insights and knowledge of the complex operational resilience requirements, options, solutions, and risk mitigations

Key skills required:

 Experience of working with industry standards and best practice in governance Risk & control management background Experience using automated Reporting tools  Able to summarise and present data The ability to exercise sound judgement  Experience of conducting third party due diligence Proven track record in designing, implementing, and delivering operational resilience, business continuity and disaster recovery management frameworks. Proven track record in Operational Resilience and/or operational field in a large company  A curious and interrogative mindset with an enjoyment of problem solving The ability to build strong relationships across different stakeholders and comfortable providing challenge at all levels Pragmatic approach to issues and desire to work with stakeholders to improve risk and controls  Strong written communication and report writing skills  Degree / MBA / professional qualification  Recognised industry risk or resilience qualification (e.g. CBCI / IRM)  Thorough knowledge of relevant regulatory standards and industry better practice (e.g. UK FCA / PRA Operational Resilience Regulation, ISO-IEC 22301) Knowledge of the implementation of EU’s DORA key delivery

 Apply with your updated CV for an immediate discussion

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