Who We Are:
When you join Traffic Tech, you join a team that keeps the global economy moving – literally.
Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With 30 offices throughout the United States, Canada, Mexico, and China, the company offers progressive and efficient solutions for moving freight by land, sea, and air.
Our platform, corporate culture, and “hardest working Team in transport” have made us an industry leader. We believe that inspiring our employees and giving them opportunities for growth translates into better service for our clients. Each and every Traffic Tech employee is personally invested in ensuring our clients receive the most innovative, efficient, and cost-effective solutions available.
Your Part in It:
Working out of our Chicago office, we are looking for our next Operations Representative. In this role, you will support the day-to-day transportation operations by managing shipments, coordinating with LTL and TL carriers, and maintaining strong relationships with vendors and customers. You’ll collaborate closely with the sales and operations teams to ensure smooth execution and exceptional service.
OPERATIONS REPRESENTATIVE
What the Job Entails:
Manage daily transportation operations including load building, dispatching, tracking, and scheduling shipmentsCoordinate and track LTL shipments from pickup to deliveryCommunicate with carriers, shippers, and consignees to ensure smooth operationsNegotiate rates and book freight with LTL carriersMaintain a basic understanding of TL freightCreate and maintain strong relationships with customers and vendorsEnsure all required shipping documentation is accurately preparedMaintain effective and professional communication both internally and externally in a timely mannerCollaborate with sales and operations teams to support customer needsAdhere to and follow all standard operating procedures
What We Are Looking For:
High School Diploma required2+ years of experience in customer operations within the logistics or supply chain industryFood & Beverage experience preferredStrong problem-solving and multi-tasking skillsDetail-oriented with excellent organizational habitsProfessional email and phone etiquetteOutgoing personality, high energy, and flexibilityPositive attitude with a desire to work hardStrong team player
What We Offer:
Robust industry training and mentorshipCareer development and advancement opportunitiesCasual dress codeFull benefit options including Medical, Dental & VisionLife/AD&D Insurance and Long-Term Disability401(k) with company matchingDynamic work environment and ‘can-do’ culture