Who We Are:
When you join Traffic Tech, you join a team that keeps the global economy moving – literally.
Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With 30 offices throughout the United States, Canada, Mexico and China, the company offers progressive & efficient solutions for moving freight by land, sea, and air.
OPERATIONS REPRESENTATIVE
What The Job Entails: Create and maintain strong customer and vendor relationships Manage day to day transportation operations including but not limited to: load building, dispatching, tracking, scheduling shipments, & issue resolution Oversee operational workflow for customer accounts providing excellent customer service Identify and investigate issues that arise and provide solutions for improvements Communicate updates to customers and internal teams as needed Ensure all required shipping documentation is prepared, maintaining a strong attention to detail Maintain effective and professional communication both internally and externally within a timely manner Efficient and effective problem-solving related to customer shipments Assist with cost negotiation on shipments Collaborate with both carrier sales and customer sales teams Continue to follow standard operating procedures What We're Looking For: High School Diploma >2 year experience in the logistics and supply chain industry Customer Operations experience within the industry preferred Problem solving skills, detail-oriented, high level of multi-tasking skills Possess professional phone and email mannerisms Outgoing personality, high energy, flexible Great attitude and desire to work hard Team player mentality
What We Offer:
Robust industry with training and mentorshipFull Benefit options, including Medical (Dental & Vision)Life/AD&D Insurance, Long-term Disability401(k) matchingDynamic environment and ‘can-do’ culture
This is a full-time permanent position from Monday to Friday.
Trafic Tech has implemented preventative measures and safety precautions to ensure the safety and well-being of all persons entering Traffic Tech facilities. For example, upon arrival masks are mandatory, employees are greeted by our in-house full-time health screeners, social distancing is maintained in all common areas (6ft/2m), hand sanitizer stations are strategically spaced out around the office, there is a restricted flow of traffic within the office to avoid interdepartmental spreads or outbreaks, and increased cleaning of all office spaces and warehouses.
Traffic Tech remains compliant with all federal and provincial COVID guidelines.