Operations Representative, India, Global Markets Operations Mumbai, India **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for providing standard operations support for numerous products across multiple lines of business. Key responsibilities include providing quality service and support to business partners and customers. Job expectations include delivering on daily assigned tasks according to established procedures and prescribed processes under general supervision, referring more complex problems and transactions for guidance and resolution. **Responsibilities:** Candidate will perform routine processing functions under close supervision, with decisions having minimal impact on internal and external customer relationships. Candidate will also be involved in post-execution trade processing, which includes validating, affirming, sending confirmations to counterparties, enter settlements as a maker, process fees and billing. Candidate will support the processing of trades to comply with DTPs and ensure compliance with local and global regulatory requirements. **Requirements:** Exceptional ability to follow up with diligence and professionalism, ensuring tasks are completed efficiently and relationships are maintained with clients. Keen eagerness to learn and acquire in-depth knowledge and insights about the products handled at the desk. Highly versatile, able to adapt quickly to different roles, tasks and challenges with efficiency and confidence Previous experience of work in Foreign Exchange and knowledge of Related Circulars will be a added advantage∙ Ability to work under pressure within tight deadlines Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate Good understanding of the accounting principles Good knowledge of Microsoft Excel **Other Qualifications:** ∙ Strives to bring new thoughts and ideas to the team in order to drive innovation, automation and unique solutions. ∙ Excels in working among diverse viewpoints to achieve the best path forward. ∙ Is a continuous learner ∙ Commits to challenging the status quo and promoting positive change. ∙ Believes in value of diversity Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.