Come join a winning team! We have an exciting opportunity to help expand your knowledge, skills, and abilities in the margining space.

Client Services Associate will serve as the daily contact for clients and internal partners for margining priority relationships while driving business results.

As a Margin & Collateral Senior Associate in the Margins team, you will serve as the day-to-day contact for clients and internal partners to improve client experience and support operational transformation. This position requires an ownership mindset and the drive to critically assess information, identify issues and to establish lasting solutions in view of business priorities and Firm-wide objectives.  Our ideal candidate is resourceful and able to quickly adapt to changing circumstances while continuously learning, synthesizing and applying knowledge to solve the right problems at the right time in view of business objectives and the Firm’s culture and conduct standards.

 

Job Responsibilities

Serve as the primary point-of-contact for margining priority relationshipsEnsure all margin requirements are met in view of margin regulations, client and relationship level priorities and internal risk policiesResolve issues related to SWIFT formatting, cash and securities settlement instructions (SSIs) and securities settlements across marketsBuild and leverage relationships across Sales/RM, Compliance, Technology and Operations to solveIdentify opportunities by synthesizing client behavior, margin balances, exceptions, and revenue dataHelp to implement solutions to improve client experience while driving capacity gain, efficiency and controlsHelp to improve service offerings by leading and participating in cross functional initiatives (Regulatory, Strategic/Platform, Exchange/Product onboarding, client experience)Monitor developments in the cleared derivatives industry and communicate relevant points to management

 

Required qualifications, capabilities and skills

Strong understanding of Derivatives Clearing business and end-to-end life cycle of Futures and Cleared OTC Swaps productsStrong communication skills and ability to develop relationships with external parties and internal stakeholders, Sales, Controls, Tech and Operations teams Excellent problem-solving skills and ability to identify, understand, and address operational and technical issuesAbility to prioritize, drive results, and influence team members in a cross functional, diverse environmentStrong organizational skillsAbility to multi-task and deliver against tight deadlinesAbility to self-teach and desire for continuous developmentAbility to synthesize complex information for different audiences Control mindset to identify process control gaps, prioritize, and mitigate operational riskWorking knowledge or strong desire to learn data visualizations and analytics required (Tableau, Alteryx, etc)

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a comprehensive list of all responsibilities, duties, skills required of personnel so classified.

J.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries.

J.P. Morgan is the largest Futures Commission Merchant based on Client Assets, processes ~750,000 cleared and intermediated trades daily and provides clearing at 62 global Clearing Houses

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status[PKX1] .

Futures & Derivatives Clearing Operations supports Futures, Options and Cleared Swaps clearing functions including Reconciliations, Middle Office, F&O House Ops, Expiries & Deliveries, Settlement, Brokerage, Client On-boarding, Client Money, Regulatory Reporting, Static Data Management and Position Management. 

The Americas Client Services Margin team is responsible for client facing margin functions for J.P. Morgan’s extensive client base which includes Banks, Hedge Funds, Pension Funds, Insurance Companies, and Asset Managers. Partnering closely with Front Office, Technology and Operations, the group ensures that the highest of standards are met for the service delivered to clients.