Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.
The company serves a variety of end markets including chemicals refining, food beverage, electronics, healthcare, manufacturing and primary metals. Linde's industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion,
efficiency improvements and emissions reductions.
For more information about the company and its products and services, please visit www.linde.com.
At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.
Operations Manager (Full Time) Saint Hubert, QC
Primary Purpose
Reporting initially to the Microbulk Operations Manager II and, eventually, to PAG Operations Director, the incumbent is responsible for all Linde Canada Inc. microbulk operations within the province of Quebec. The goal of this position is to ensure maximization of profits, efficiency in operations, customer service and compliance throughout the region, as well as for the safe and continued operation of the Linde equipment located at Customer’s locations throughout region while keeping constant communication with sales team.
Key Accountabilities
Managing and monitoring operational costs and controls.Ensuring safety and compliance standards are being met by all drivers, service technicians and facilities.Directly overseeing transportation and equipment maintenance facilities in multiple locations throughout the province of Quebec.Acting as the primary local Interface with the Montreal union and actively participating in collective bargaining discussions. Managing unionized and non-unionized transportation and customer service (equipment installations / removals) employees.Primary interface with Linde’s third-party carriers and third-party service providers. Specifically, ensuring that the third-party suppliers meet all of Linde safety and compliance requirements. Productivity and budget responsibilities, ex. setting budgetary goals and presenting to senior leadership.Playing lead role in all accident / incident / injury analysis with Linde equipment, drivers, carriers, service technicians etc.Leading the regional emergency response team and respond to emergencies in a timely manner.Responsible for the safe and efficient operation of Linde’s equipment, located at Linde’s customer’s sites throughout QC.Work with distribution and customer service supervisor in scheduling people and operations within a union and non-union environment.Responsible for overseeing maintenance and repair planning, resource allocation, working with remote teams and personnel to meet designated time frames.Ensure reports maintain the integrity of the information contained within Customer Service’s Workorder Management System.Work the QA Department, identify and investigate QIR events. Implement and track any resulting improvements.Completing report for tracking project progress and reporting to stakeholders.Identifying repetitive failure trends and bringing forward proposals for improvement.Work with sales and clients to define and assess needs and recommend the appropriate equipment, including making site visits as required.Attends client project meetings as required.Develop relationships with customers.Manage maintenance tasks with project coordinators to ensure smooth running of day-to-day activities.