London, United Kingdom
18 hours ago
Operations Manager - Corporate Affairs
Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

What is the role?

You will join the Corporate Affairs function at Howden which encompasses the following teams which support both the Howden group and the global business; Brand and Marketing, Creative Studio, Events, Content, Corporate Communications, PR, Internal Comms, Employee Engagement, Research, Community and Social Impact, Sponsorships and Partnerships, Public Affairs and Social Media.

You will work directly with the Director of Operations, Corporate Affairs.  Your role will see you supporting on the day to day operations across the function.  Your skills and expertise will be important to enable the function to run like clockwork. 

You will also work on key initiatives briefed by the Director of Operations which will include you utilising the following skillsets; project management, analysis, troubleshooting, reporting, budget management and analysis (where appropriate), stakeholder mapping and management.  From time to time you will also be asked to run retrospectives.

Work will be varied, and no one day will be the same.  You will be responsible for the development, and where appropriate refinement of; processes, policies, digital brand tooling, ways of working and reporting. 

You will be a self-starter with a can-do attitude, someone who can roll up their sleeves to get the work done.  You will be a real team player who can build relationships both in the team and across the business, clear concise communication will be key as will be attention to detail.  You will be confident in creating clear presentations and decks when briefed to do so.

What will you be doing?

Develop a deep understanding of the teams within Corporate Affairs, specifically how they work and partner with the wider business. Building relationships with the team is key.

Build relationships with the wider business (legal, procurement, compliance, finance, operations, project management etc) and the global marcomms community.

Review ways of working and processes where required, identify areas for refinement, what's currently working and propose changes to test.

Support on assessing policy documentation, identifying opportunities and propose how to develop policies which will benefit the team and wider marcomms community.

You will be instrumental in developing our digital brand tooling approach, working alongside cross functional teams.

Support on any budgeting asks.

Working alongside the Director of Operations to gather information for reporting purposes, break it down into a digestible, results driven formats.  Working in collaboration with stakeholders, team members and utilising reporting tools (eg monday.com and MS office to highlight key information.)

What are we looking for?

We’re looking for someone who brings a strong operational mindset and a strategic view of how things work across a global business. The ideal candidate will have:

Proven experience running operations within a large, global organisation.

Strong project management skills, with the ability to lead large, cross-functional initiatives.

A strategic thinker who considers the bigger picture, not just the task at hand.

Excellent relationship-building skills across teams and departments.

A proactive, self-starting attitude with a willingness to roll up your sleeves.

Strong communication skills — clear, concise, and confident in both written and verbal formats.

High attention to detail and the ability to create compelling presentations and decks when required.

Comfort working in a fast-paced, varied environment where no two days are the same.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other in the small everyday moments and the bigger challenges

We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent
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