Description Responsible for the complete management of warehouse processes (Inbound or Outbound) in a specific shift or multiple shifts. Main Responsibilities: - Lead a team of Area Managers and associates in operations - Ensure safety, quality, and operation performance - Achieve and exceed operational goals - Develop strategic planning and forecasts - Mentoring and team development - Implement process improvements Management: - Reports to the Senior Process Manager - Lead Area team/Team Managers - Manages approximately 300 direct/indirect employees with variations depending on the period - Interface with support areas (HR, Finance, Facilities, Security, IT) Additional Requirements: - Willingness to work on a 3x2 scale (3 working days with 3 days off, 2 working days with 2 days off) - 12-hour shifts (day shift: 06:00 to 18:00 or night shift: 18:00 to 05:00) - Willingness to work on weekends - Capacity to lift up to 22kg - Walking long distances in the warehouse - Stay standing for up to 12 hours - Adapt to different environmental conditions - Access all areas of the building (stairs, sailor-type stairs) Basic Qualifications - Bachelor's degree or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Employee and performance management experience - Advanced English skills Preferred Qualifications - Performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.