Position Hours: This role will rotate start times between 5am and 8am.

I. Job Summary

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees.

II. Essential Duties and Responsibilities
 

Onboarding  Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties   Meet with new frontline employees daily to ensure consistent communication and support of onboarding Developing   Provide timely and consistent touchpoints with frontline employees.   Regular review of best practices to enhance daily performance   Focus on understanding and progress of frontline employee career goals Coaching   Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success   Actively practice and seek feedback on coaching conversations. Mentoring   Lead by example to ensure safety practices are paramount with each employee and   Teaching and developing an understanding of the WM Way Performance Management   Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.   Documents and maintains records required by regulatory agencies such as the Department of Transportation. Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate. Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

III. Qualifications 

A. Required Qualifications 
 

Associate's degree or in lieu of a degree; a High School Diploma (accredited) and two (2) years of relevant work experience. Successful completion of the WM Route Manager Trainee program Must be at least 18 years of age Legally eligible to work in the country where the position is located Valid Driver's License

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

V. Benefits 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 
 

If this sounds like the opportunity that you have been looking for, please click Apply.