Vancouver, Washington, USA
1 day ago
Operations Manager

Company Description

AWP Safety, is North America’s leading traffic control specialist. Our team of over 9,000 professionals help secure 2,000 + work zones every day – ensuring customer crews, drivers, and our own teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

Job Description

The Operations Manager position is a key management role and will assist the General Manager for the Vancouver, WA Facility. The Operations Manager will provide leadership and implementation of core values and our overall mission of protecting our customers’ people, business, and time. This position will be responsible for the management and ongoing development of employees at the facility. They will also lead safety initiatives by protecting employees, customers, and assets while also supervising and managing safe work environments and verifying customer needs are being met at the highest level of satisfaction. The management team at AWP is instrumental in achieving success through team building, recruitment strategies, and promoting ongoing relationships with both internal and external clients.

Key Responsibilities

Develop and implement strategies to create and maintain safe work practices.Manage a team of 25-50 employees.Ensure compliance with Company, Local, State, and Federal safety regulations.Protect employees, customers, and assets from losses, injuries, and accidents by enforcing safe work practices.Foster team building through effective leadership and regular communication.Utilize site and organizational data for workforce forecasting to predict staffing needs.Prevent accidents and other safety exposures by investigating causes and developing preventative measures.Become an expert in work zone setup/design and professional flagging.Maintain traffic control, safety, and supervisor credentials.Participate in recruiting and hiring strategies in collaboration with Talent Acquisition.Conduct new hire orientation and ongoing training.Facilitate safety and committee meetings.Track and audit the usage of assets, employees, and time for projects.Address customer service issues promptly and efficiently while providing the highest level of service.Solidify the company's presence in the service area and identify growth opportunities.Invest in the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs.Manage daily employee issues including payroll, timekeeping, benefits, time off requests, scheduling, and customer issues.Perform all other duties as assigned.

QualificationsAssociate or bachelor's degree is preferred but not required.5-10 years of management experience is required.Traffic Control Experience preferred.Flagger Certification for WA or OR preferred or ability to obtain this certification.Strong leadership skills with excellent communication and coaching abilities.Exceptional motivation and organizational skills.Intermediate computer proficiency, including Microsoft Office products and customer relationship management systems.Experience in managing profit and loss (P&L).Preferred experience in process improvement methodologies such as Lean Manufacturing or Six Sigma.Proven experience in business development, both top and bottom line.Significant experience in developing high-performing teams.A proactive approach to brand development.Strong ability to build and maintain customer relationships.Capability to develop and execute business plans.Commitment to adhering to and promoting safe workplace practices.Must maintain a current, valid driver's license

Additional InformationComprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage.Eligibility for benefits starts on the 1st of the month following your hire date.Company-paid life insurance coverage.Company-paid long-term disability (LTD) insurance.Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).Participation in the 401(k) retirement plan.Paid Time Off (PTO) and paid holidays.

Compensation: $90-98K + 7% AIP Bonus + Company Vehicle and Gas Card

The base pay offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. 

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