How You’ll Do It

•   Supervise the Department Managers and their teams in providing best-in-class service

•   Coach and develop their direct reports and the team

•   Drive Associate engagement

•   Uphold operating standards and drive Guest and team safety and satisfaction

•   Hold leaders accountable for managing venue operations

•   Hold departments accountable for budgets and spending

•   Forecast and control sales and expenses

•   Delegate and follow-up on the completion of tasks

•   Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Courage and Caring

•   Interact with Guests to check on the quality of their experience

•   Leverage business metrics and trends to drive performance and to maximize profit and revenue

•   Cultivate relationships with community leaders and organisations to ensure strong connections

What We’re Looking For

•   Significant experience in a high volume restaurant, hotel or leisure management setting at an Assistant General Manager or General Manager level

•   University Degree or equivalent experience

•   Excellent communication, time management and organisation skills

•   Ability to work on a team

•   Energy and enthusiasm

•   A high level of self-awareness, receptivity to change and integrity

•   Availability to work varied shifts, including evenings, weekends and holidays

•   Ability to obtain required licenses and certifications for your location