Job Description Our client is a a leading global logistics and warehousing provider with a strong footprint in the commodities sector and decades of experience in metals and soft commodities.
 
Key Responsibilities
 
1. Customer and Stakeholder Communication
Serve as the main point of contact for customers, carriers, and internal departments. Ensure timely and professional communication via email, phone, and in-person. Resolve queries, provide shipment updates, and maintain strong client relationships. 2. Order Management
Accurately process and verify customer orders. Track orders from initiation to fulfilment, proactively managing issues or delays. Coordinate with warehouse and logistics teams for timely deliveries. 3. System and Inventory Management
Input job orders and stock movements into the Warehouse Management System (WMS). Ensure real-time updates and accuracy of inventory data. Reconcile physical documents with system entries to maintain data integrity. 4. Logistics & Value-Added Services
Coordinate additional services such as freight forwarding, customs clearance, and LME/CME-related requests. Liaise with third-party vendors and provide service quotes when required. 5. Invoicing Support
Prepare and verify shipping and service records for billing. Cross-check charges against agreed rates and submit documents to the finance team. 6. Cargo Verification & Inspection
Perform visual cargo inspections when required. Verify shipment details and report discrepancies or damages promptly. Ensure compliance with safety and operational standards. 7. Vendor Coordination at Warehouse and Port
Schedule and oversee activities of third-party vendors at operational sites. Ensure timely and accurate service delivery in line with company procedures. 8. Administrative and Reporting Tasks
Maintain organized documentation of customer orders and transactions. Support reporting needs related to inventory, order status, or logistics KPIs. Assist with internal coordination and general administrative tasks. 9. Continuous Support & Adaptability
Willingly take on additional duties as reasonably required to support the team and company operations. Requirements
Diploma or Degree in Logistics, Supply Chain Management, or a related field. Min 5 years of relevant experience in operations, logistics, or warehousing. Strong proficiency in Microsoft Office, especially Excel. Working knowledge of WMS platforms is advantageous. Proficient in both English and Chinese to liaise with Chinese-speaking clients and vendors. Excellent communication, organizational, and problem-solving skills. Ability to multitask and work effectively under pressure.  
Sasha Josri (EA Reg no: R21100057)
Faststream Recruitment Pte Ltd, EA Licence no: 09C3403