Description About the Firm: A top-performing wealth management practice affiliated with a leading national broker-dealer is seeking an experienced Operations Manager. The firm offers a full suite of financial services including financial planning, retirement plan management, investment advisory, insurance, and brokerage solutions. Known for its client-centric approach, the firm builds long-term relationships through personalized, high-touch service. Position Overview: The Operations Manager (OM) is responsible for overseeing daily operations, ensuring a seamless client experience, and supporting team efficiency. This leadership role combines operational oversight, client service, HR management, and strategic planning. The ideal candidate has significant experience in the financial advisory space, ideally within a Registered Investment Advisor (RIA) firm, and a proven track record of managing and developing teams. Key Responsibilities: Client Service & Financial Planning Support + Manage onboarding for new clients and coordinate planning workflows + Oversee account setup, transfers, and documentation + Support clients with secure email, e-delivery, financial planning tools, and account access + Maintain accurate records for beneficiaries, authorizations, and preferences Appointment Preparation & Follow-Up + Prepare meeting materials, proposals, and required documentation + Track and complete post-meeting tasks such as transfers, deposits, and RMDs + Ensure client records are up to date across systems Operations & Compliance + Lead weekly team meetings and manage SOPs and checklists + Monitor alerts and ensure adherence to compliance and operational protocols + Process checks, handle signature guarantees, and maintain documentation + Track marketing campaigns, referrals, and manage digital content updates Team Leadership & HR + Supervise and delegate tasks effectively among team members + Train new staff, conduct performance reviews, and support career development + Partner with leadership on hiring, onboarding, and team structure + Oversee payroll, benefits, and HR compliance Marketing & Client Events + Plan and execute client appreciation events (at least three per year) + Handle logistics including invitations, RSVPs, materials, and compliance reviews + Deliver exceptional service during in-person events What We Offer: + Work-life balance: 8-hour days, no evenings or weekends + Office closure between Christmas and New Year’s Day + Supportive, team-focused work environment with close client relationships + Health, vision, and 401(k) match benefits + Opportunities for leadership, growth, and process improvement Requirements Qualifications: + Minimum 8 years of experience in financial services, preferably at a Registered Investment Advisor (RIA) or wealth management firm + At least 3 years of experience leading and developing team members + Hands-on HR and operations management experience within a financial advisory firm + Strong organizational skills with the ability to manage multiple tasks and meet deadlines + Tech-savvy with proficiency in Microsoft Excel, Word, and PowerPoint; familiarity with RedTail CRM is a plus + Excellent interpersonal, verbal, and written communication skills + Client-first mindset with a proactive, positive, and detail-oriented approach Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .