The Resideo DC Operations Manager is responsible for leading, directing, and managing Distribution Center shift operations to ensure consistent, high-level service quality and customer satisfaction, cost-efficient operations, compliance with company policies and procedures, ISO standards, and Sarbanes Oxley requirements, and other regulatory guidelines.

This is a 1st Shift position who will report directly to the DC General Manager.

JOB DUTIES:

Demonstrate leadership and commitment to Safety Culture, Quality Policy, ISO Standard Processes, Customer Focus, and Continuous Improvement best practices. Areas of responsibility consist of, but are not limited to, shift Operations: Inbound, Inventory, Returns, Refurbishment, and Outbound Shipments. Financial responsibilities include shift labor planning and other tasks. Performance tracking and reporting of KPIs – On-time Receiving Schedule, On-time Shipping to Schedule (OTTR), Customer Quality Issues, Labor goals, Inventory Accuracy. Plan and monitor weekly/monthly/yearly staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives. Utilize superior communication skills to motivate staff and develop effective working relationships with peers, Executives, and customers. Manage and oversee administrative functions to ensure all paperwork is processed efficiently and on time and meets all compliance requirements. Set and Improve Performance standards for salaried associates and their direct reports. Coach, train, and mentor direct reports and provide career development opportunities through continuous improvement objectives and quality management activities. Conduct annual performance reviews for all department staff and address all employee performance problems promptly and directly per personnel policies and procedures. Understand customer business rules and expectations to solve complex customer supply chain challenges. Quickly resolve any operational issues to eliminate production loss or transportation service failures and proactively communicate with customers  Implement process improvement projects and identify other areas for improvement.  Leading training programs and certification processes as needed. Recommending methods, processes, and systems for maximum utilization of facilities, materials, employees, and other assets. Managing projects to support the execution of capital budget expenditures and/or lead segments of the projects. Providing support to other duties as assigned.

 

PHYSICAL DEMANDS:

Must be able to work in a warehouse environment, loud noise and wear proper PPE Able to lift, push, carry, and pull up to 50lbs Ability to meet physical requirements, including a variety of standing, sitting, and walking through the warehouse May include Overtime and off-hours work depending on Peak Season, Customer escalations and Operations issues

 

YOU MUST HAVE:

8+ years of related experience in Logistics, Manufacturing, or Distribution Center settings with experience in project management, Lean Six Sigma, and Process Flow Proven experience in a supervision/managerial role Professional experience leading continuous improvement cross-functional teams/projects SAP inventory management/warehouse management experience

 

WE VALUE:

Proficient knowledge of logistic process flows and ability to identify and correct bottlenecks/constraints in a fast-paced logistics environment Accountable, reliable, self-directed, analytical, disciplined, hands-on, and has strong interpersonal skills. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, ISO standards, and procedure manuals. Ability to develop, implement, and analyze reporting Metrics, Productivity Reporting, as well as analyze failure and problem resolution. Superior analytical and process improvement skills Strong PC skills, including Windows, Office Suite, and SAP applications Excellent verbal, written, and technical communication skills with the ability to effectively communicate through all levels of the organization Think independently and handle multiple projects through to completion Excellent collaboration and influence with management and cross function teams Independent work initiative, sound judgment, diplomacy, analytical ability and professional demeanor Ability to lead people/team and engage/mentor staffs

 

WHAT'S IN IT FOR YOU:

Innovation: Bring your creative ideas to the table and be part of a company that values out-of-the-box thinking Growth: Join a dynamic team with ample opportunities for professional and personal development Resideo provides employees with a comprehensive benefits package, including life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, retirement plans, vacation & holidays

 

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