Operations Manager | Five Flags Center **Grand River Center** 1 Positions ID: 76803 Posted On 08/12/2025 **Job Overview** **Position Summary** The **Operations Manager** is responsible for assisting in the administration, planning, budgeting and direction for the operations of Five Flags Civic Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget and performs related day to day responsibilities as required. **About the Venue** The **Five Flags Civic Center** is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests. **Responsibilities** + Assists Assistant General Manager & Director of Facilities & directs the overall daily operation and maintenance of the facilities. + Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures. + Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. + Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures. + Coordinate labor hours for staff, inmates and temporary workers. + Report labor allocations to Director of Finance. + Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary. + Coordinate facility arrangements and monitor the work of contractors. + Ensure staff is working safely, efficiently and are aware of proper safety guidelines. + Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies. + Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations. + Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs. + Experience and working knowledge of tractors, skid steers, arena grooming equipment, grounds keeping equipment, electrical, refrigeration, and plumbing. **Qualifications** + 3-5 years’ experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility. + Familiarity with OSHA requirements. + Strong interpersonal skills required; including excellent verbal and written communication skills in the English language. + Self-motivated with excellent organizational skills. + Strong verbal and written communication skills in the English language. + Assists in events as needed. + Must be able to work a flexible schedule including, early mornings, evenings, overnights, weekends, holidays and extended number of consecutive days. Primary Contact 1701102686709 Ryan Bonifas General Manager, Phone Phone Phone Fax ryan.bonifas@oakviewgroup.com Email False False True **Job Details** Categories Arts and Entertainment Building and Grounds Housekeeping/Janitorial Production Tourism Location Dubuque, IA Shift Flexible Job Type Employee Full/Part Full Time Benefits Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Paid Vacation Paid Sick Leave PTO (Paid Time Off) Paid Holidays **Qualifications** Education High School/GED Experience 1-2 Years Company ID 31287 Job REQ # \# Positions 1 Start Date 20250812 End Date 20250813 Featured Job TH Ad 0 TH Comments **Similar Jobs** Operations Manager | Five Flags Center Grand River Center Maintenance Supervisor | Full-Time | Five Flags Ce Grand River Center Operations Manager | Five Flags Center Grand River Center Maintenance Supervisor | Full-Time | Five Flags Ce Grand River Center Operations Manager | Five Flags Center Grand River Center Operations Manager | Five Flags Center Grand River Center Maintenance Supervisor | Full-Time | Five Flags Ce Grand River Center Operations Manager | Five Flags Center Grand River Center Maintenance Supervisor | Full-Time | Five Flags Ce Grand River Center Operations Manager | Five Flags Center Grand River Center **Share this Job** Grand River Center **About the Company** Grand River Center is a beautiful convention center located on the banks of the Mississippi River and located in Dubuque, IA.