About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

About the Role

This role acts as an experienced operations manager at DoorDash Labs. You will ensure that DoorDash Labs executes operations efficiently and maximizes both data collection and commercial supply to its full potential.  You will report to the General Manager, PHX Market in our DoorDash Labs organization. You will be 100% in-office and in-field throughout the Greater PHX area, based in Mesa, AZ with some travel expected to Tempe, Gilbert, Chandler, Scottsdale and additional locations as we expand.

You’re excited about this opportunity because you will… Rigorously tracking daily KPIs and work with all sides of our operations to maximize our output and commercial availability of supply  Establish strong relationships and followership with operations team managers and a co-located service team, motivating the whole team to work as one Incorporate, adopt and refine daily and weekly processes for the management of real-time operations, working closely with other leaders Build strong relationships with crossfunctional partners, including real estate, technical program management, engineering and many other key stakeholders to provide an understanding of the current state of operations and resource allocation Contribute with creative operational solutions to complex and ambiguous technical problems, unlocking the next big autonomy bet  Provide onsite leadership and expertise for incident response, in the case things don’t match expectations and need guidance and leadership Work effectively in gray space, bringing clarity to uncertainty, to enable tactical and strategic decision making and push the program forward! We’re excited about you because you have… 6+ years of experience Experience leading teams of 20+ Experience in autonomous vehicles and/or robotics or anything autonomous Believe in 1% improvement every day

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey