Operations Manager, Financial Business Group APAC
Uber
**About the role**
The Financial Business Group is part of the Global Commerce organisation that is a critical enabler of building and operationalising financial services to drive engagement and contribution streams for the core business. This is a high visibility and impact strategy and business operations role to shape and grow Uber’s financial services business with strong initiatives mapped to Uber’s global payments strategy in the Asia Pacific region.
**What Will You Do**
1\. Drive relevant aspects of building and operationalising new earner financial products in APAC including but not limited to business case building through discovery conversations, voice of customer surveys, cost planning and forecasting, RFI/P issuance and governance, marketing and feedback loop and post launch governance for new financial products in APAC.
2\. Conduct analysis of product, program and partnership performance with cross-functional stakeholders internally and externally. Leverage data to help steer business decisions.
3\. Report and analyze variances between actuals, forecast, and plan and build/discuss potential action plans in all phases with cross-functional stakeholders and the leadership.
**Basic Qualifications**
1\. 5+ years experience within banking, e-commerce and/or consulting in strategy or operations with deep knowledge in issuing and cards preferred.
2\. You're a self-starter that takes the initiative to seize opportunities whilst thriving in a fast-paced environment, have high adaptability to change and the ability to execute quickly (pivoting from long-term thinking to immediate action tactical responses).
3\. Strong collaboration and influencing skills built from experience of navigating a global matrix organisation and building deep, trust-based relationships with a diverse stakeholder set in a constantly changing, rapid growth environment with tight deadlines.
4\. Passion for solving ambiguous and complex problems - experience with demonstrating quantitative and qualitative sources to translate complex problems into clear, concise, and practical solutions. You need to be structured and have attention to detail.
5\. Unparalleled business judgment and critical thinking skills with the ability to use data to quickly establish the highest value priorities and develop a strategy to pursue them.
6\. Based in Bangalore, India with flexibility to travel when required across geographies.
7\. SQL knowledge is preferred.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).
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