Carmel, IN, United States of America
10 hours ago
Operations Manager, Cloud and Infrastructure
Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

The Operations Manager, cloud and infrastructure, is responsible for overseeing the management, optimization, and strategic direction of the organization's IT infrastructure and cloud operations. This role involves leading a team of IT professionals, ensuring the reliability, scalability, and security of technology operations, and aligning IT strategies with business objectives. 

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What You Will Do:

Lead the management and optimization of Allegion’s global IT infrastructure and cloud operations, ensuring high availability, performance, and security.Collaborate with senior leadership to align cloud and infrastructure initiatives with organizational goals and growth strategies.Oversee cloud deployment, monitoring, and resource optimization across platforms such as AWS, Azure, and GCP.Ensure compliance of cloud governance policies, best practices, and compliance standards.Manage vendor relationships, monitor service level agreements (SLAs), and evaluate vendor performance to ensure service quality.Lead, mentor, and develop a team of IT operations professionals, fostering a culture of continuous improvement.Identify opportunities for technological innovation, automation, and process improvements within cloud and infrastructure services.Conduct risk assessments and develop mitigation strategies to minimize operational threats.Collaborate on disaster recovery and business continuity planning to ensure resilience of IT operations.Manage budgets, track KPIs such as system uptime, project delivery, and team performance, and report on progress to executive leadership.

What You Need to Succeed:

Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent experience.8+ years of experience in IT infrastructure and cloud operations, including at least 3 years in a management role.Proven expertise in managing large-scale cloud migrations and global IT operations.Strong knowledge of cloud platforms such as AWS, Azure, and GCP, along with automation tools (Terraform, Ansible, CloudFormation, ARM templates).Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and orchestration.Familiarity with monitoring and logging tools (Elasticsearch, Prometheus, etc.).Excellent problem-solving skills, with the ability to work effectively under pressure.Strong leadership, communication, and collaboration skills to work across teams and with vendors.Demonstrated ability to develop and execute strategic initiatives that enhance infrastructure reliability and security.

 

Allegion is a Great Place to Grow your Career if: 

You're seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.You value personal well-being and balance, because we do too! You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us. You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! 

What You’ll Get from Us:

Health, dental and vision insurance coverage, helping you “be safe, be healthy”  Unlimited Paid Time OffHybrid work arrangementA commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period Health Savings Accounts – Tax-advantaged savings account used for healthcare expensesFlexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expensesDisability Insurance –Short-Term and Long-Term coverage, paid for by AllegionLife Insurance – Term life coverage with the option to purchase supplemental coverageTuition Reimbursement  Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching 

Apply Today! 

Join our team of experts today and help us make tomorrow’s world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are! 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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Allegion is an equal opportunity and affirmative action employer

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