Phoenix, Arizona, USA
14 days ago
Operations Lead
Job Requirements

Who We Are:

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills

 What You will Do:

The individual will need to act as the operations lead for all business, operational and personnel responsibilities for an organization of 100+ employeesYou will be responsible for growing the business by responding to opportunities, generating and maintaining relationships with customers and ensuring operational excellence on current workThe individual will interface directly with the employees supporting Operations and Quality functions to understand their technical needs and translate into daily deliverables for the team to executeYou will need to guide and mentor direct employees and their teams to ensure technical and professional growthYou will need to define and monitor Key Result Areas for employees to provide goals and targets for each individual or team through the fiscal yearYou will be required to create plans to ramp up or down headcount, provide financial forecasting and project additional infrastructure requirementsYou will be required to manage a number of key metrics such as revenue, contribution margin, headcount, etc. to ensure success of the organizationYou must oversee all project management activities your Project Leads are performing including Quotation and SOW reviews, project set-up within our integrated project management system, project budget analysis, and project closureIn some cases, you will be responsible for the direct management of projects to ensure project and quality compliance as well as customer satisfaction

 

How You Will Get Here:

Demonstrate experience commensurate with the required roleHighlight experience developing business with customers across multiple sites / geographiesOutline experience managing key operational areas like workload forecasting, employee culture, deliverable quality, etc.Show a history of rapidly quoting and staffing new opportunitiesEnsure profitability targets across the team but properly staffing and utilizing team members

 

 



Work Experience

7+ years of overall experience and 5+ years in a leadership position

Experience leading a multi-level organization 

Experience developing leaders within a team

Experience with staffing

Experience with proposal development

Experience with aerospace preferred

Work Requirements:

We offer flexible work options, including hybrid arrangements, to support the need of the role and align with company policies. This position is preferably based in Phoenix, AZ and is considered hybrid with 2 days preferred on-site.

Citizenship requirement: Due to the nature of the work, U.S. citizenship is required

Travel requirements: Due to the nature of the work, 15% of travel is required



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