In This Role, Your Responsibilities Will Be: Investigate and Troubleshoot: Proactively address hardware and network issues on the shop floor, ensuring minimal disruption to manufacturing processes. Engage with Shop Floor Personnel: Regularly communicate with machine operators, technicians, and other shop floor staff to understand IT challenges and gather feedback. Collaborate with Digital Operations: Work closely with the Digital Operations team to understand and implement digital solutions that enhance manufacturing efficiency. Support Local IT Initiatives: Assist the local IT team in various projects, ranging from equipment setup to software updates, ensuring alignment with plant operations. Documentation: Maintain and update IT documentation, ensuring that any changes or updates to hardware or software are accurately recorded.
  Who You Are: You like to solve problems, work with people in a manufacturing environment, and are going to school for an IT or related degree.
  For This Role, You Will Need: Currently enrolled in an Information Technology, Computer Science, Engineering, or related degree program. Basic understanding of IT hardware, networking, and software.
  Preferred Qualifications That Set You Apart: Possess problem-solving skills and a keen interest in technology applications within manufacturing. Excellent communication skills and the ability to work in a collaborative environment. Comfortable working in a manufacturing setting and interacting with shop floor personnel.
  Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

Why Work in the Greater Cleveland Area 

Our facility is located in Elyria, OH (our world headquarters), which is conveniently located within driving distance to Cleveland. The area’s generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work

About Our Location

Since the invention of the modern pipe wrench in 1923, the 25-acre RIDGID world headquarters in Elyria, OH has been developing tools that help trades professionals tackle jobs faster, safer, and more accurately. Today, more than 600 employees work in 734K sq. ft. of office and manufacturing space. The campus is also home to a factory tool service center and a state-of-the-art “schoolhouse” training center that educates and trains hundreds of tradespersons annually. In addition to the iconic wrench, the campus manufactures RIDGID battery hydraulic tools, pipe and electrical tools, and drain cleaning components, as well as Greenlee step bits and knock-out tools. Emerson’s Professional Tools business provides the industry’s broadest portfolio of advanced, reliable tools and technologies for the mechanical, electrical, and plumbing trades.