The Internship for Operations Manager reports directly to the General Manager, and partners with the Operations Manager and Safety manager to learn all aspects of transit operations management. This learning opportunity includes building valuable on the job experience in effective communication with internal and external customers, performance evaluation and execution, compliance with all federal, state, and Company policies. This position is based in Allentown, PA supporting the Lanta Location. Transdev is proud to offer: + Paid internship of $20/hr + 20-25 hours per week for a minimum of 16 weeks Key Responsibilities: + Grow thorough knowledge of transit regulations and operations. + Understand and evaluate daily activities of all operators and supports the activities of supervisors and dispatch personnel. + Learn scheduling of operators and delivery of service with leadership. + Work with the maintenance department to understand vehicle service requirements. + Learn to track, compile and analyze location service performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling. + Learn accident/incident investigation requirements. + Partner with the safety and training department to understand FTA/DOT safety and training requirements and regulations. + Completed a Capstone project aimed at improvements in operations, safety or quality by the end of the internship. + Other duties as required. Qualifications: + Currently enrolled full-time as a junior or senior at an accredited 4-year college. Majoring in Business, Accounting, Logistics or other related area of study. + Working knowledge and proficiency with Microsoft Word, Excel, and other office management tools. + Good written and oral communication skills. + Ability to organize and perform work efficiently, strong attention to details. + Ability to effectively communicate and instruct large groups. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Operations Support Job Type: Intern Req ID: 5498 Pay Group: G75 Cost Center: 218 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.