Operations Control Manager
JP Morgan
Do you have an understanding of Network Management or you are an experienced control manager? Then you found the right position for you!
As an Operations Control Manager within the Network Management team, you will help drive the control agenda and monitor the overall health of the operational control environment within the Network Management function. You will have the opportunity to drive real change in the operational control environment by supporting critical functions and businesses in the design and effective execution of their operational controls, which is critical to our Firm’s success.
Job responsibilities
Cultivate a deep understanding of Network Management and related control policies, procedures and systemsPartner with stakeholders, conduct pro-active process, risk and control reviews to identify potential weaknesses or gaps in the control environment and determine root cause of any control breaks identifiedEnsure that controls are robust, properly designed and operating effectively, essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocolsIdentify opportunities for development of key control metricsCompletes facilitation of key governance activities such as monthly Control Forums and monitoring of adherence to the firm’s standards and policiesIdentify and escalate of issues with a sense of urgency, partnering with the Business and Functions to ensure issues are remediated in a timely mannerComplete top-down risk analysis, real-time control issue detection, escalation, root cause analysis and remediationUphold CORE standards, Risk Assessment Structures and Program deliverables Partner with colleagues across the firm, including Network Management, Compliance & Risk and Audit to deliver consistent and rigorous Risk practices and Control programs
Required qualifications, capabilities, and skills
Relevant experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance Proficient in Microsoft Office SuiteProven project management capabilities, managing multiple tasks and providing ongoing management updates until completionAbility to analyse, question and challenge key process functions and identify enhanced control methods for implementation
Preferred qualifications, capabilities, and skills
Knowledge of the firm’s Control & Operational Risk Evaluation (CORE) framework and platform
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