JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL are excited to offer a unique opportunity for an Operations Co-ordinator to join our team at Cabot Circus Shopping Destination in Bristol. This role is designed to support our mission of making Cabot Circus an incredible place for people to visit, shop, and connect.

This position offers a chance to be at the heart of Cabot Circus's operations, helping to embed the shopping destination in the Bristol community as the place to be. You will play a vital role in ensuring smooth day-to-day operations while contributing to the overall success and appeal of this dynamic retail environment.

If you are someone who thrives in a fast-paced, customer-focused setting and is passionate about creating exceptional experiences, we invite you to join our team at JLL. Together, we'll shape a brighter way for Cabot Circus and its community.

What your day-to-day will look like:

• Assist in delivering operational initiatives and managing properties in line with JLL's policies and procedures

• Support the smooth transition of properties into management and handle facilities-related due diligence inquiries

• Conduct periodic property inspections and liaise with occupier representatives to resolve local issues

• Help set and control service charge budgets, perform financial variance reporting, and reconcile accounts

• Assist in procuring supplies and services using JLL's PAM procurement program and monitor contractor performance

• Support the Destination's ESG activities and help implement minor works projects

• Contribute to disaster planning procedures and organize fire evacuation and bomb drills

Required Qualifications:

• Commercial acumen and strong stakeholder management skills

• Excellent organizational and communication abilities, both verbal and written

• Results-driven attitude with a focus on operational business improvements

• Knowledge of safety, quality, and cost risks in facilities management

• Proficiency in Microsoft Office suite and familiarity with property management software

• Ability to work as part of a team and independently when required

• Flexibility to work weekends and bank holidays as part of the Duty Management team

Preferred Qualifications:

• Previous experience in the property industry or a similar business line with client-facing responsibilities

• Ideally working toward an IWFM / BIFM qualification or similar in facilities operational management

• IOSH Managing Safely qualification preferable

• Experience with building management systems and service charge budgeting

• Familiarity with procurement processes and contractor management

• Knowledge of ESG principles and their application in property management

At JLL, we believe that the most effective teams are built when everyone is empowered to thrive. We embrace innovative ways of working and prioritize opportunities to strengthen and advance your career. Join us in taking the more inspiring, optimistic path on our journey toward success in the world of operations management.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.