Operations Change Support Analyst
Edinburgh

Permanent

Hybrid
£Competitive + training + excellent benefits

Are you detail-driven, organised, and ready to play a key role in driving change at a global FinTech leader? Want to work in a collaborative, fast-paced environment where your work makes a real difference?

We’re hiring a Operations Change Support Analyst to join our Business Change function. This is a great opportunity to gain exposure to large-scale change projects, build relationships across multiple business areas, and be part of the team that keeps our transformation journey on track.

What you’ll be doing:

As a Operations Change Support Analyst, you’ll support the delivery and governance of key projects - ensuring deadlines are met, risks are managed, and clients are kept informed. You’ll be the right hand to the Business Change Manager, making sure everything runs smoothly behind the scenes.

Your day-to-day responsibilities will include:

Tracking progress of assigned projects from new business through to deliveryMaintaining accurate project documentation, risk logs and tracking systemsSupporting internal and external stakeholders with project updates and follow-upsFacilitating internal walkthroughs, client workshops and training sessionsUsing tools like Excel, Confluence, Visio and PowerPoint to manage project informationEscalating issues and risks proactively to the Business Change ManagerParticipating in regular team meetings and contributing to continuous improvement

This is a hands-on, high-visibility role where your organisation and communication skills will really shine.

What we’re looking for:

Whether you're coming from a project support, admin, operations or PMO background, you’ll bring a strong attention to detail, solid technical ability, and a passion for enabling change.

Key skills and attributes:

Strong organisational and planning skillsExcellent written and verbal communicationConfidence managing internal and external stakeholdersA proactive and structured approach to problem-solvingProficiency with Microsoft Excel, PowerPoint and project tracking toolsExperience using Confluence, Microsoft Visio, or Microsoft Project (desirable)An understanding of operational or platform-based environments (a bonus!)

Why join FNZ?

At FNZ, you’ll join a global platform technology company that’s reshaping the future of wealth management. We work with top-tier banks, insurers, and investment firms — and we’re growing fast.

Here’s what you can expect:

Competitive salary and benefitsHybrid workingPrivate medical and life insurancePaid training, development and certificationsClear progression pathways and global mobilityFriendly, open and supportive culture

Ready to help drive innovation and support transformational projects at a global FinTech company?
 

Apply now to become a Change Support Analyst at FNZ.

#LI-CW1

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.7 trillion in assets under administration (AUA).

Together with our customers, we help over 26 million people from all wealth segments to invest in their future.