Job Description

What is the opportunity?

As an Operations Associate II in the Annuities team, you will work directly with annuity companies and Financial Advisors to ensure annuity business is processed in a timely manner. You will also provide superior customer service via phone and email while processing paperwork without errors.

If you have exceptional attention to detail, enjoy fast paced challenging work, and are looking for the next opportunity, we want to hear from you!

What will you do?

Process paperwork related to annuity businessProvide routine follow up to check on status of the annuity business from varying annuity companies.Work with annuity company service representatives to gather annuity informationResearch, respond to, and follow up as required to questions from other Operations departments, branch offices, annuity companies, and management staffReduce risk by suggesting process changes and modifications as appropriate

What do you need to succeed?

Must-have

4-year degree from an accredited university (or equivalent) OR high school diploma (or equivalent) AND at least 1 years of job-related experienceEffective problem identification, analytical, and resolution skills along with proficient computer skills in Microsoft office productsAbility to communicate effectively both verbally and in writing, excellent customer service skills, organizational skills, and superb attention to detailAbility to handle multiple priorities in a fast-paced and deadline driven environment

 Nice-to-have

4-year degree from an accredited university in business, finance or related field1+ year business, finance, customer service experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care on about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilities  Access to a variety of job opportunities across business

The good-faith expected salary range for the above position is $40,000 - $65,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

Drives RBC’s high performance cultureEnables collective achievement of our strategic goalsGenerates sustainable shareholder returns and above market shareholder value

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-09-05

Application Deadline:

2025-09-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.