Bentonville, Arkansas, USA
3 days ago
Operations & Analytics Manager

Job Description:

The Operations & Analytics Manager leads forecasting and planning and is essential for day-to-day operations on our Walmart and Sam's Club sales teams.

What are we looking for?Bachelor's degree preferred but not required3–5+ years of experience in sales, forecasting, strategy, operations or analytics (CPG experience strongly preferred).Strong skills in Excel, BI tools (Power BI, Tableau, etc.), and syndicated/POS data (Nielsen, IRI, Scintilla, Madrid).Proven ability to lead meetings and drive alignment across cross-functional teams and senior leadership.Excellent communication and facilitation skills, with comfort presenting to leadership audiences.Strong organizational and process management capabilities.

What will be your key responsibilities?Lead the sales forecasting process on Walmart and Sam’s club, ensuring forecasts reflect sales inputs, promotions, and market trends.Serve as the operations lead for the Mars Walmart and Sam’s teams, managing meeting cadences, aligning local leadership, and ensuring consistent execution of sales processes.Deliver analytics, insights, and operational leadership that improve forecast accuracy, strengthen customer planning, and support sales team performance.

Sales Forecasting & Planning

Own the rolling customer-level forecast process for sales inside of algorithmic based Salesforce planning system.Integrate sales team inputs, POS data, promotions, and distribution updates into forecast recommendations.Track forecast accuracy, diagnose drivers of variance, and recommend adjustments.

Operations Leadership

Lead sales operations meetings with local leadership, ensuring clear visibility of performance and priorities.Drive alignment across sales and supply chain through structured meeting cadences.Act as the process owner for sales forecasting and operations, ensuring consistency and accountability across teams.

Analytics & Insights

Provide data-driven insights on product performance and forecast accuracy.Develop dashboards, scorecards, and tools that enable sales teams to track and act on shipment and forecast data.Translate complex data into clear, actionable guidance for sales leadership and customer teams.

Process & Capability Building

Continuously improve forecasting methods, reporting processes, and meeting effectiveness.Champion adoption of advanced tools, syndicated data, and POS analytics to enhance sales planning.Train and support sales teams in applying forecast insights and operational best practices.

What can you expect from Mars?Work with diverse and talented Associates, all guided by the Five Principles.Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus.

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