Job Description:

Job Description:
This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing. Responsible for any of the following tasks and specific assignments may vary in order to achieve proper segregation of responsibilities:

Loan system account reconciliation of LIQResponsible for the day-to-day analysis, research and resolution of varied problemsPerforming limited variance analysis at the request of finance partnersPosting of transactions to customer accountsmonitoring and clearing items rejected from systems and automated processesPerforming maintenance to customer accountsPreparing and processing general ledger entriesMonitoring ticklers and taking appropriate actionInputting and balancing batch work to the loan systemProvide specialized processing supportAnswering Research Inquiry Line to assist business partners with issues and providing prompt service for resolution.May assist in designing, documenting, implementing, and monitoring of new products/processesProvides guidance to associates within own unit regarding procedural, technical and/or operational changesSpecific Technical and Leadership Skills Required:Some understanding of credit structures, documentation and loan accounting principles.  Excellent phone and analytical skills.  Effective prioritization of multiple tasks, balancing quality and productivity. PC literate – Word, Excel

Required Skills:

Understanding of credit structures, documentation and loan accounting principlesKnowledge of AFS Loan System and/or Loan IQ, BOSS, INTERACT, FDES, BFT, EDR, Content Navigator, Service Request, Global Process Analytics (GPA) and various other research systems.Full working knowledge of operations environment acquired through experience in a similar area.Monitoring, Surveillance, and TestingBusiness AnalyticsReportingData ManagementPolicies, Procedures, and Guidelines ManagementProcess Design

Desired Skills:

Four Year College Degree in Business/Finance/Accounting is preferred.

Shift:

1st shift (United States of America)

Hours Per Week: 

40