Job Title: Operations Analyst
Location: Harare, Zimbabwe
Reporting to: Operations Director
Closing date: 12 August 2025

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

About College Press/Macmillan Education 

College Press/Macmillan Education (part of Springer Nature) is a world-class educational content and service provider. As a trusted publishing brand in Southern Africa, we support learners, teachers, and institutions throughout their educational journey by offering them engaging and flexible content formats. Our passion for learning and our commitment to elevating education in Southern Africa make us a leading partner in driving learner performance and assisting educators in delivering excellent results.

About This Role:

College Press – Zimbabwe  is seeking an Operations Analyst to join our Operations Team, based in Harare. You will play a role managing warehouse reporting, coordinate logistics, maintain records, and support operations using ERP systems, while ensuring safety and efficiency.
 

Role Responsibilities

Produce stock counts reports and respective variance report.

Attend to consignments and produce an analysis report of courier costs

Reconcile returns with Goods Returned Vouchers raised and produce the necessary Credit Notes Report and returns analysis report.

Produce analysis reports for Warehouse activities and respective data..

Liaising with the courier companies to ensure submission of all required paperwork.

Promote the use of technology and innovation using    information and dashboards to demonstrate warehouse trends that assist other departments’ functions.

Manage queries and complaints and produce necessary reports using data, information and ERP.

Tallying/Matching of any manual/pro forma invoices with the tax invoices

Monitor ERP transactions and Warehouse activities using reports and produce the necessary trends analysis

Use of reports, ERP and analytical skills to co-ordinate       stock count activities.

Experience , Skills & Qualifications

Bachelor’s degree in Business Administration/Finance or a related field (advantageous)

Computer literacy in MS Office Suite

Experience with ERP Systems

Strong communication & organisational skills

Warehouse operations and Finance knowledge (advantageous)

Applications: Interested candidates should submit their CV and a cover letter detailing their interest in the position.

If you have not been contacted within a two week period of the closing date, please consider your application unsuccessful.

NB: In respect of DEI policies suitable candidates with disabilities are encouraged to apply.

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. For more information about career opportunities in Springer Nature please visit https://careers.springernature.com 

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