By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Operations Analyst

Job Location: - Anywhere in the UK

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for an Operations Analyst to work anywhere in the UK.

As an Operations Analyst, you will be responsible for ensuring that our Management Information, data accuracy, claims system set up and account funding requirements are met.

Along with your strong technical knowledge, relationship management is important.  The role involves liaising with Business Intelligence Analysts, IT, Client Accounts, Management and Client Directors to ensure that new clients' needs are met prior to going live.

Your role demands strong operational skills, a keen eye for detail, and a passion for delivering exceptional customer service. This role offers the perfect opportunity to make a significant impact.

The skills you will have when you apply:

Excellent IT skills; with a strong understanding of Excel and other relevant software.Excellent communication skills: You'll speak with IT, Client Directors, Management and more. You’ll provide comprehensive analysis and data to a variety of teams and leaders.Excellent attention to detail and analysis skills.Understanding of the insurance industry and FCA requirements would be advantageous.The skills that will be developed once working:We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you for this role:

Remuneration & more

Competitive salary taking into account skills, experience and qualificationsA Self Invested Personal Pension Scheme (SIPP)Holiday allowance of 25 days plus bank holidaysFlexible working from our office or your home

Health & support

Private healthcare plan (including pre-existing conditions)Life assuranceEmployee assistance programme for employee wellbeing Group Income Protection 

Other benefits

Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applicationsDiscounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.