Position: Operations Agent, Logistics

Job Description:

The Operations Agent in the logistics department will coordinate the day-to-day operations of all clerical aspects such as receiving, order fulfillment and shipping of the distribution for Omni’s 3PL clients. Must be proactive in providing quality customer service and can handle pressure and responsibility in a fast-paced environment. Daily tasks include receiving inventory in our WMS system, picking orders to provide to our warehouse staff to pull orders to ship out.  Coordinating cycle counts to ensure inventory accuracy. Working together with our routing agents and partners to ship out orders in a timely and affective manner. We work in a team atmosphere, so all operators are cross trained in customer accounts. The sales team, warehouse staff, and operators work together to meet our customer’s ever-changing and evolving needs.

Core Responsibilities & Duties:

Coordinate receiving and shipping operations with warehouse staffDaily contact with clients in all forms of communicationDaily monitoring of shipment statusReviewal and act on solutions regarding inventory discrepancies (OSD&S)Conducting cycle counts to ensure inventory efficiency Compile warehouse reports and provide support to clients and other staff members.Ensure compliance with Transportation Security Administration (TSA) and local & federal regulationsOther duties as assigned

Job Requirements & Qualifications:

Minimum of 3 years’ experience in distribution warehouse setting1 year experience using FedEx, UPS and DFL software for purpose of shippingKnowledgeable in Inventory Management systems (WMS, SAP, ERP)Excellent customer service skillsExceptional verbal and written communication skills with the ability to work with all levels of the organizationAbility to set priorities, meet critical deadlines, analyze and solve problemsBasic to advanced computer skillsDemonstrate the ability to work in a fast-paced environment

What We Offer:

Competitive base salaryPaid time off within the first year of employment, sick time and holidaysCompany provided life insuranceHealth, vision, and dental insurance optionsCommuter benefit planOptional supplemental life insurance401(k)A great place to work with a terrific culture

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