Under the direction of the Operations Manager, the Administrative Assistant is primarily responsible for entering the day-to-day load information into the dispatch system and supporting the dispatch team by ensuring all driver paperwork and bill of ladings are processed, verified and complete.

 

Duties

Provide reliable support and assistant to the dispatch team under the operations department.Enter data accurately and efficiently into our dispatch system for all assigned dispatch schedules and update changes throughout the day.Effectively process and distribute daily border paperwork to drivers and customs, retrieve and confirm entry numbers.Initiate and monitor progress of drivers, load completion and tickets.Document and maintain waste receipts/shipment records while ensuring completeness, accuracy of all entries created. – i.e. Waste Manifests, bills of lading and work orders.Generate reports from internal data and communicate all relevant details to management.Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.Interacts with customers, various departments including: Customer service, Finance, Maintenance, Safety and Operations.Manage documents from drivers and customers and ensure distribution to appropriate departments.Must be able to communicate effectively and professionally via email and telephone with customers, various departments and drivers.Follow applicable regulations with regards to transportation, receiving and management of waste.Other responsibilities include but are not limited to sorting, organizing and filing daily driver paperwork and tickets.Perform other duties and responsibilities as required or requested by management.Comply with all company policies, procedures and directives from supervisors.

Knowledge, Skills, Abilities and Competencies:

High School Diploma or GED required.Strong communication and interpersonal skills.Proficient in MS Outlook, Excell, Work OR Google Workspace.Proven ability to multi-task & ability to organize and prioritize tasks.Must be detail oriented.Knowledge of the Cross Border, Transportation or Waste Management industries would be considered an asset.Knowledge of Isaac Instruments or TMW Suite would be considered an asset.Ability to work without supervision.Required to work in the office.

#GFLTALENT

 

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com