Job Description:

As an Operation Administrator you will be responsible for all aspects of custodial and internal system reconciliations along with the management of client fee processing. Responsibilities will also include a range of static data set up and maintenance along with ad hoc projects.

Main Responsibilities:

Daily reconciliation of RJIS systems to custodian records to cover stock and cash positions Reconciliation with custodians to cover book costs and prices where required. Ensure all daily overnight data imports complete, investigate and resolve any issues. Ensure all Corporate Actions are correctly posted by our custodian and the appropriate book costs are assigned and updated in RJIS systems. Act as a contact point for more complex Corporate Actions issues Production of monthly, quarterly and ad hoc fees Administration of the fee charging system Administration, and understanding of performance reporting system Monitor daily transaction reporting, ensuring failed reports are actioned and completed in line with regulatory requirements Production of management reports Maintain the security master file including: Security set up & ISA eligibility queries Price feeds and overrides Classification data Other system static data including set up of new offices, commissions, etc. Develop relationships with custodians and data providers where possible to allow for integration of their data to RJIS systems Administration of the electronic transfer system (Altus) Maintenance of required stock watch lists in the trading system

General:

Ensure robust department procedures are written, reviewed and maintained Monitor group email inboxes and ensure queries are responded to within our agreed service level Train new starters and less experienced team members Ensure all daily, weekly and monthly tasks are completed accurately and on time Keep team KPI's up to date and ensure targets are met Keep abreast of industry standards, knowledge and regulatory change General data review and tidy up as problems or inconsistencies are identified Ad hoc projects and other duties as assigned

Specialist/Technical Knowledge:

Good knowledge of retail financial services, investment management or stockbroking operations Excellent reconciliations experience Understanding of Nominees/Dividends Transaction Reporting Global Corporate Actions Taxation and banking procedures Knowledge of GIA/ISA/SIPP & OPB products Understanding of different security types, collective funds, equities, fixed interest, ETF's Excellent knowledge of Microsoft packages, especially Word & Excel Industry exams an advantage Knowledge of Pershing (UK) operations, systems and policies is an advantage

Qualities/Attributes:

Ensure our Service 1st culture is adhered to and maintained at all times Desire to be involved with all aspects of the business taking a hands-on approach Ability to expand and grow with the business Able to work effectively, both independently and as part of a team Demonstrates a positive attitude reflected in day to day conduct Able to provide pragmatic advice Uses initiative and applies knowledge acquired to problem solving Ability to work under pressure and to deadlines Quality orientated. Pays attention to detail Good interpersonal and communication skills (verbal and written) Sound organisational and time management skills with the ability to multi-task