Operational Technology (OT) Linux Specialist
UPS
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**Job Description:**
We are seeking a skilled and motivated Operational Technology (OT) Linux Specialist to join our team. The successful candidate will be responsible for maintaining and optimizing our Linux-based systems, ensuring their reliability and performance. This role requires an in-depth understanding of Linux operating systems, network protocols, and cybersecurity principles.
Key responsibilities include installing, integrating, and performing test scripts on plant floor technologies. The position involves providing third-level phone and field support, as well as traveling to facilities to install systems, evaluate performance, and ensure all requirements and standards are met. The specialist will offer system training and support during startups, and collaborate with supervisors to direct onsite consultants and vendors.
The role also entails maintaining accurate site details, including system compliance test results, system configurations, version control, and training documentation, in accordance with departmental guidelines and standards. The specialist will work cross-functionally to integrate various system components onsite with vendors, consultants, electrical and mechanical contractors, and local teams to meet project objectives regarding system functionality, performance, and reliability.
Additionally, the position involves analyzing performance metrics to ensure adherence to performance standards and providing technical support training for local engineers, technicians, and operators. The specialist will facilitate calls from sites to resolve both immediate needs and chronic system issues.
Additional Information:
+ Must be currently located in the same geographic location as the job or willing to relocate yourself - Required (not remote)
+ Location: GABUT, 2650 Button Gwinett Dr, Doraville, GA 3034
+ **Internal** **Job Level: Specialist**
+ **Internal Salary Grade: 10F**
+ **External: Entry Level**
+ **Work Schedule: M-F, Day shift, some weekends and flexible for business needs**
+ **Internal applicants must apply by end of day Friday, 7/11/25**
**Responsibilities:**
+ Install, configure, and maintain Linux operating systems and applications.
+ Monitor system performance and troubleshoot issues.
+ Implement security measures to protect systems from vulnerabilities.
+ Collaborate with other IT teams to integrate and optimize systems.
+ Provide technical support and guidance to users.
+ Dispatches and supervises external service providers through on-site inspections to ensure work quality.
+ Orders equipment and parts from vendors, oversees payment processes, and maintains equipment inventory and project schedules.
+ Collaborates with the project team to fully comprehend business requirements.
+ Works cross-functionally to integrate various system components.
+ Conducts predefined tests to validate end-to-end functionality.
+ Reviews training materials for accuracy and completeness.
+ Provides on-the-job and formal training to instruct end-users on proper usage of solutions.
+ Research available information and gathers data to analyze system issues and recommend solutions.
+ Communicate with management teams on all support-related matters.
+ Documents system issues and resolutions to prevent recurrences.
**Qualifications:**
+ Bachelor's degree in Computer Science, Information Technology, or a related field
+ Knowledge of network protocols and cybersecurity principles.
+ Strong problem-solving skills and attention to detail.
+ Knowledge of database design principles, user requirements identification, and the importance of maintaining and updating databases.
+ Basic understanding of technical support and enterprise systems.
+ Ability to identify business problems that require research and source relevant information; reviews literature/data related to research questions; summarizes information.
+ Understanding of implementation objectives, project plans, and one's role within a project; participates in implementation; provides timely, thorough, and concise updates; identifies areas of risk and communicates them to the project manager.
+ Communicates quality assurance methodology and explains desired outcomes of testing; identifies steps in the project lifecycle.
+ Basic comprehension of business problems and recommend solutions.
**Required and Preferred Qualifications:**
+ Proven experience with Linux systems administration. - **Required**
+ Experience with system communications protocols (e.g., TCP/IP, UDP IP, HTTP, FTP, SFTP, USB, MODBUS TCP, RS 232/485, XMPP) - **Required**
+ Excellent communication and teamwork abilities - **Required**
+ Experience with automation tools and scripting languages - Preferred
+ Familiarity with OT (Operational Technology) environments - Preferred
+ Certifications such as RHCE, CompTIA Linux+, or similar - Preferred
+ Experience with Systems Integration of Material Handling Systems (CCD cameras, laser scanners, programmable logic controllers, embedded control devices, and other peripherals) - Preferred
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
**Other Criteria:**
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
**Basic Qualifications:**
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
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