JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves –  
Supports the operational technology networks that maintain critical infrastructure (such as but not limited to building management systems, lighting controls, nurse call and other facility related systems) across the organization's facilities. This role assists in connecting operational and information technologies, helping ensure Operation Technology systems remain secure, reliable, and efficient. The position supports system integrity, compliance requirements, and operational goals under the guidance of senior team members.
 

What is your day to day?   

Network Infrastructure Support

Assist with Operational Technology equipment installation, configuration, and maintenanceSupport configuration and troubleshooting of network components including switches, firewalls, and virtual environmentsHelp maintain hypervisor environments under supervisionImplement established OT standards for network reliability and securitySupport infrastructure solutions that accommodate operational requirementsHandle and escalate OT system issues

Security and Risk Management

Assist with defining and implementing security measured for T networksSupport firmware and software updates across OT systemsHelp coordinate vulnerability assessments and patch implementationRespond to basic OT-related incidents and vulnerabilities with escalation as needed

Asset Management and Documentation

Track OT network assets in the Computerized Maintenance Management System (CMMS)Document asset details according to regulatory and audit requirementsMaintain network configurations, system architectures, and recovery proceduresSupport the development and update Standard Operating Procedures (SOPs) and Methods of Procedure (MOPs)Support change control processes and documentation standards

Stakeholder Coordination

Communicate with operations, engineering, and IT departmentsHelp translate business requirements into technical specificationsMaintain professional relationships with vendors, contractors, and internal teamsSupport system enhancement priorities based on business needsParticipate in cross-functional activities for issue resolution

Project and Budget Management

Assist with OT-related projectsManage allocated budgets, resources, and timelinesCoordinate vendor activities and contractsWork with vendors and internal stakeholders to develop technical requirements for system changes

Desired experience and technical skills   
Required  

2-4 years of experience in a technical support, coordination, or administrative roleStrong organizational skills with ability to manage multiple projects and prioritiesExcellent attention to detail and accuracy in documentation and record-keepingDemonstrated ability to learn new technical systems and processes quicklyStrong communication skills, both written and verbalAbility to work independently and take initiative on assigned tasksExperience coordinating with vendors, contractors, or external service providersProficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and database managementProblem-solving mindset with ability to troubleshoot basic technical issuesReliable and consistent work performance with strong work ethic

Preferred  

Associate's degree in Information Technology, Business Administration, Mechanical Engineering, Electrical Engineering, related field, or equivalent experiencePrevious experience in industrial, healthcare, manufacturing, or critical infrastructure environmentsBasic understanding of network systems, building automation, or facility management systemsExperience with asset management systems or CMMS (Computerized Maintenance Management Systems)Familiarity with project coordination or administrative support rolesBasic technical aptitude with willingness to learn specialized OT systems and protocolsExperience with inventory management or procurement processesIndustry certifications or willingness to pursue relevant training

Estimated total compensation for this position:

100,000.00 – 120,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –New York, NY

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.