**Company** Alaska Airlines **The Team** Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. **Role Summary** The Operational Specialist II role is responsible for developing solutions to station operation and compliance activities that occur primarily below wing at Alaska Airlines (AS). As an individual contributor, this role focuses on developing process improvement recommendations for all below wing functions, resolving related guest issues, and assisting with operational compliance activities. **Key Duties** + Conduct and participate in station risk-based projects to support operational safety and compliance. + Take initiative to develop solutions to operational necessities that ensure proper servicing, scheduling, and recommended process improvements (enplaning/deplaning activities, customer relations, guest security, internal security, load planning, weight/balance, baggage handling procedures, etc.) + Investigate and analyze delays, irregular flight activity, and safety related concerns to identify trends and areas of opportunities for continued operational growth. + Support the Safety Management System (SMS) by collecting Safety Assurance data for analysis and review and assist and monitor corrective actions for effectiveness. + With limited direction from leader, work independently to manage equipment availability and removing obstacles for relevant employees ensuring a functional operation. + Influence cross-functionally and partner/build relationship while representing AS Airport Operations & Customer Service (AOCS) at various meetings with vendors, airport personnel and other airlines (WSR, DAG, SRBs, SRAs, etc.) + Take on ambiguous challenges related to budget, station audits and compliance. et, station audits and compliance activities. **Job-Specific Experience, Education & Skills** **Required** + 2 years of airline industry experience or equivalent operational industry experience. + Bachelor’s degree, or an additional two years of relevant training and/or experience in lieu of this degree. + Thorough understanding of airline safety and operating standards, as well as a thorough understanding of customer service, ground handling, cargo, and security operations. + Strong interpersonal skills, with the ability to create collaborative relationships that drive outcomes in the best interest of the company with others in the organization and key external business partners. + Superior problem solving, planning, organizational, and analytical skills as well as the ability to effectively communicate with diverse workgroups/departments in a positive manner. + Excellent written and verbal communication, and proficiency with Microsoft Office (Word, PowerPoint, and Excel). + Strong professional curiosity. + Ability to work collaboratively in a team environment. + Ability to work independently with minimal supervision. + Ability and willingness to work a flexible schedule based on business needs. + High school diploma or equivalent is required. + Minimum age of 18. + Must be authorized to work in the U.S. **Preferred** + Strong understanding of airport operations including but not limited to above-wing operations (e.g., ticket counter, gate, baggage) and below-wing operations (e.g., ramp operations). + Working knowledge of AS policies and procedures and SMS programs. + Experience in project management, audit, compliance, or related area. **Job-Specific Leadership Expectations** Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. **Salary Range** $76,400 -- $114,600 / year **Salary Details** Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. **Note:** We don’t typically hire at the top of the range. **Total Rewards** _Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._ + Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air + Comprehensive well-being programs including medical, dental and vision benefits + Generous 401k match program + Quarterly and annual bonus plans + Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. **FLSA Status** Exempt **Employment Type** Full-Time **Regular/Temporary** Regular **Requisition Type** Management **Apply by 7:00 PM Pacific Time on** 8/8/2025 **Location** Seattle - Airport **Regulatory Information** **Equal Employment Opportunity Policy Statement** It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. **Government Contractor & Department of Transportation (DOT) Regulations** Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. **A:** Y - T1 **L:** \#LI-B **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _USA-WA-Seattle_ **Requisition ID** _2025-15029_ **Category** _Corporate & Operations_