The Operational Quality Lead will provide pivotal guidance and drive the community of Business Partners, Quality Leaders, and Subject Matter Experts (SMEs) in executing Philips' strategic initiatives. This role serves as a vital point of contact for ISC Regions and IWD, specializing in operational quality, continuous improvement, and standardization of processes.
Your role:
Leadership & Strategy Execution: Lead and drive continuous improvement programs across cross-functional, global, and regional domains that align with Philips' overarching strategy and business objectives.
Quality Improvement Initiatives: Act as a change agent to support data-driven quality improvements, enhancing operational quality performance to meet internal and external customer needs.
Process Compliance: Spearhead quality investigations and support improvement projects that reduce complexity and bolster process compliance, ensuring delivery of the Quality strategy.
Data Utilization: Analyze operational data to identify quality issues, trends, and hotspots, facilitating targeted improvements for operational effectiveness and efficiency.
Procedure Development: Develop and refine procedures, ensuring team-wide compliance and understanding of regulatory requirements.
Quality Process Execution: Support the effective management and execution of quality processes across regions, particularly in handling suspected non-conforming products.
You're the right fit if:
Root Cause Investigations: Proficient in CAPA, 8D, 6 Sigma methodologies.
Data Analysis: Expertise in identifying improvement opportunities through comprehensive data analysis.
Change Management: Strong skills in leading change and program management.
Process Orientation: Experience in process mapping, value stream mapping (VSM), and other process-oriented methodologies.
Improvement Focus: Passionate about driving improvements and ensuring excellence in quality processes.
Qualifications:
University degree
Experience in a problem solving, improvement implementation, change management and quality preferably within a global organization.
Proven track record in leading successful improvement projects.
Strong analytical and problem-solving skills.
Excellent communication and senior stakeholder management abilities.
Our benefits:
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of training & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Indicate if this role is an office.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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