_Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector._ _We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us._ **Principal Duties & Responsibilities:** This position requires up to 50% travel to Business Unit (BU) shared services sites across North America. + Lead the deployment of the regional **Operational Excellence (OpEx) Strategy, System, and Approach** within Shared Services, aligning initiatives with enterprise objectives and customer service expectations. + Drive the execution and effectiveness of the BU Operational Excellence framework across shared service functions (e.g., HR, IT, Finance, Procurement), including A3 problem-solving, continuous improvement (CI) funnel, Kaizen events, CI Councils, and KPI dashboards to support achievement of Hoshin Kanri goals. + Act as the subject matter expert in facilitating strategic planning and continuous improvement tools, including Hoshin Kanri, Value Stream Mapping (VSM), Agile practices, Theory of Constraints, Lean Six Sigma, and Service Design methodologies that promote operational agility and employee empowerment across shared services. + Ensure consistency and maturity of **Daily Management Systems** within shared services teams (e.g., Tiered Communication, Leader Standard Work, Layered Process Audits, and 6S adapted to office/service environments). + Lead the development and delivery of the **Prysmian OpEx Certification Training Program** for shared services staff, including knowledge workers, administrative professionals, and managers. + Ensure sustainability and effectiveness of the certification process and provide ongoing coaching to maintain improvement capabilities within each shared service function. + Support and facilitate the **Operational Excellence Assessment (OEA)** to benchmark maturity against Prysmian standards and collaborate with leaders to create roadmaps for advancing service performance and efficiency. + Champion the sharing and standardization of best practices across Shared Services teams and with other Business Units, identifying scalable solutions and leveraging external benchmarks as needed. + Foster a culture of simplification, digital enablement, and process automation to reduce waste and accelerate service delivery across end-to-end value streams. + Provide regular reports and insights based on both qualitative and quantitative analysis of shared service performance indicators, identifying high-impact opportunities for transformation. **Required Competencies, Education, and Experience:** + Bachelor's degree in Business, Engineering, Operations, or related field. + Minimum 4 years of experience leading cross-functional or shared services teams in an Operational Excellence, Process Improvement, or Service Delivery role. + Demonstrated application of **PDCA** methodology to drive improvements using Lean, Agile, or Six Sigma tools; Lean Master and Scrum Master equivalent certification required. + Proven ability to lead Kaizen in the office environment and manage improvement projects, meeting or adjusting timelines to deliver value-added outcomes. + Proficient in programing languages such as SQL and JavaScript. + Experience with process visualization and analytics tools such as **SharePoint, Power BI** , and statistical analysis software (e.g., Minitab, JMP) is a plus. + Strong analytical skills including experience with quality tools, statistical process control, hypothesis testing, and regression analysis. _Prysmian, as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are._ _All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business._ _Visit our DE&I Page (https://www.prysmian.com/en/people-and-careers/why-prysmian/diversity-equity-and-inclusion)_ _to learn more about Prysmian’s commitments._ Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please contact us at talent.mobility@prysmiangroup.com . https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088\_EEOC\_KnowYourRights.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf Prysmian is a global cabling solutions provider **leading the energy transition and digital transformation** . By leveraging its wide geographical footprint and extensive product range, its track record of **technological leadership and innovation** , and a **strong customer base** , the company is well-placed to capitalise on its **leading positions** and win in new, growing markets. Prysmian’s business strategy perfectly matches key market drivers by developing **resilient** , **high-performing** , **sustainable** and **innovative** cable solutions in the segments of **Transmission, Power Grid, Electrification and Digital Solutions** . Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.