**Job Summary** The Operational Analyst plays a vital role in supporting the organization's data-driven decision-making process. This role contributes to the analysis and interpretation of complex data to identify trends, patterns, and insights that improve operational efficiency, strategic planning, and overall performance. The Operational Analyst collaborates with senior analysts and business stakeholders across various departments to provide actionable insights, maintain data integrity, and support data governance and reporting efforts. As an Operational Analyst, at Community Health Systems (CHS) – Shared Business Operations, you’ll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including health insurance, flexible scheduling, 401k and student loan repayment programs. **Essential Functions** + Provides ad hoc support to address questions raised by senior leadership in an expeditious timeframe. + Review issues with data and establish appropriate tickets with the EDW team on correction. Review outcome to ensure closure of issues. + Data Analysis and Reporting, including working with large datasets and comparing datasets to get a resolution. + Identifies areas of opportunity with reported data. + Reviews underlying data in providing auditing/ research to provide leadership areas of opportunity to improve data quality. + Gathers, cleanses, and prepares data from various sources ensuring data accuracy, consistency, and integrity. + Conducts descriptive, exploratory, and statistical analyses using appropriate software and analytical techniques. + Writes and executes SQL queries to extract and manipulate data for reporting and analysis. + Develops and delivers regular reports and dashboards summarizing key findings and performance indicators. + Collaborates with cross-functional teams (e.g., IT, business leaders, compliance) to address data-related questions, audits, and projects. + Supports data governance and compliance by contributing to data quality initiatives and process documentation. + Identifies data issues and works with stakeholders to develop and implement solutions. + Participates in data-related projects, including those focused on security, access management, and data standards. + Communicates insights and recommendations through clear visualizations and presentations tailored to technical and non-technical audiences. + Manages multiple projects and deadlines under the guidance of senior analysts or project leads. + Performs other duties as assigned. + Complies with all policies and standards. **Qualifications** + Bachelor's Degree in a clinical area, Engineering, Business, Information Systems, Supply Chain Management, or a related field required + 1-3 years of experience in data analytics, healthcare operations, program management, or relevant support services required + 3-5 years of experience in data analytics, operations, data governance, or program management preferred **Knowledge, Skills and Abilities** + Knowledge of working in databases, spreadsheets, and analytics tools. + Familiarity with Google data analytics platforms. + Proficient in oral/written communication and data storytelling. + Proficient in SQL and data visualization/reporting tools (e.g., Excel, Access, BI platforms). + Strong analytical and problem-solving skills with attention to detail and accuracy. + Ability to manage concurrent projects and meet deadlines in a fast-paced environment. + Comfortable working independently and collaboratively across departments. + Familiarity with data governance, regulatory compliance, and access control preferred. **Licenses and Certifications** + Relevant certifications in data management, analytics, or process improvement (e.g., CDMP, Six Sigma, CSCP) preferred **_This is a fully remote opportunity_** _This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer._ We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged, and career advancement is possible. Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 71 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.