Operation Solutions Engineer - US Commercial - Mid-Atlantic 1446389
Cisco
Operation Solutions Engineer - US Commercial - Mid-Atlantic 1446389
Apply (https://jobs.cisco.com/jobs/Login?projectId=1446389)
+ Location:Washington, District of Columbia, US
+ Alternate LocationVirginia, Maryland, Pennsylvania, North Carolina
+ Area of InterestEngineer - Pre Sales and Product Management
+ Compensation Range245200 USD - 317800 USD
+ Job TypeProfessional
+ Technology InterestPortfolio
+ Job Id1446389
New
The application window is expected to close 7/23/25
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received
Candidate must reside in or able to relocate to DC, VA, MD, PA, NC. Prefer DC, RTP, Pittsburgh.
**Meet the Team**
As a Solutions Engineer for the US Commercial East Mid-Atlantic Operation, you will be passionate about being a pre-sales field technical customer facing engineer influencing the most strategic and innovative parts of our business. You will spend your time with customers while collaborating with Account Teams, Connected Teams, Partners, and BEs. This is a leadership role and is passionate about business outcomes through bringing high customer intimacy, thought leadership, executive engagement, and technical excellence.
**Your Impact**
+ Be a technical, trusted advisor to Commercial Account Teams and Customers
+ Bring thought leadership and deep knowledge across our solutions and architectures applying it across all verticals
+ Participate and lead high impact customer engagements through Tech Days, Connect, Cisco Experience Center Briefings, Executive Discussions, EFT opportunities, Stay Ready and Cisco Live and other similar events
+ Champion culture of learning, coaching, and technical excellence
+ Develop Executive Relationships and Champions with our most strategic Accounts through trust, business acumen, and technical strategies
+ Drives focus on full lifecycle and adoption of our solutions partnering with our Services Sellers to position CX services offerings
+ Participate in any relevant advisory boards, tiger teams to represent Commercial customer feedback and needs, shaping the future of our portfolio and offerings
+ Help craft campaigns and initiatives for the Operation based on the needs of the business and growth and drive existing and new go-to-market strategies for the SE community
+ Ability to travel 50% of the time across the Operation, to customer briefings, etc.
+ Invest in your personal development, such as certifications, self study, soft skills, executive coaching, market trend analysis, competitive training, and other relevant training to strengthen and sharpen your skills.
BE Engagement and Field Influence
+ Innovation pilots and early field trials
+ Feedback loops from the field into development
+ Build and cultivate relationships with key BE collaborators
+ Architecture messaging and enablement for Commercial audiences
Measure Impact
+ Business growth balanced across the portfolio
+ Focus on security growth
+ Lead by aligning new solutions to our most strategic growth opportunities to drive business outcomes for our partners and customers
+ Competitive takeouts
+ Franchise wins
+ Trusted Executive Leadership relationships in our most strategic accounts
This Role is Not
+ Post-sales/HTOM support
+ Heavily internal-facing or stuck in meetings
+ Tied to one sales counterpart or partner-dependent role
+ Focused on reporting or admin tasks
**Minimum Qualifications**
+ 10+ years industry experience, significant experience as pre-sales solutions engineer
+ Deep knowledge across Cisco portfolio and competitive offerings
+ Consistent record leading strategic multi-architecture sales cycles, competitive takeouts, franchise wins, and driving innovation embodying the US Commercial “First and Most” attitude along with the Commercial East focus areas of Growth, Customer, and Team
+ Bachelor's degree or equivalent work experience
+ CCNP or industry equivalent cert required
**Preferred Qualifications**
+ Operation/Area Support from Senior Leadership
+ CCIE/CCDE or industry equivalent cert preferred
**Why Cisco**
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.
Motivated by the depth and breadth of our technology, we experiment and craft meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess (https://www.cisco.com/c/en/us/about/careers/we-are-cisco/benefits-and-perks.html) to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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