Why SoftwareOne? What We Can Offer You: Career Growth & Development: At SoftwareOne, we invest in your success. We provide tailored career paths, learning opportunities, and mentorship programs to help you reach your full potential. Industry-Leading Training: Stay ahead of the curve with continuous training in cutting-edge technologies, sales methodologies, and industry best practices. A Culture of Innovation: Be part of a fast-moving, forward-thinking organization that embraces AI, automation, and next-generation IT solutions. Work-Life Balance & Flexibility: We support hybrid work models and offer flexibility to create a healthy balance between your professional and personal life. Rewarding Compensation & Benefits: Competitive salary, commission structures, and comprehensive benefits to ensure your success and well-being. A Collaborative, Diverse Environment: Join a global community of experts who work together to drive innovation and create meaningful impact for our customers. SoftwareOne is a global leader in software, cloud, and AI-powered solutions, helping organizations optimize their IT investments, drive digital transformation, and maximize business outcomes. Our expertise spans the entire software lifecycle—from advisory and procurement to implementation and ongoing management—helping customers transition seamlessly from on-premises environments to modern cloud-based solutions. With over 9,000 experts across 60+ countries, we empower customers with innovative technology strategies that enhance efficiency, reduce costs, and accelerate growth. Our strong global partnerships with Microsoft, AWS, Adobe, IBM, VMware, Oracle, Citrix, Red Hat, Trend Micro, and more enable us to deliver industry-leading solutions tailored to our customers’ evolving needs. We also leverage the power of AI-driven solutions to help organizations automate processes, enhance decision-making, and unlock new business opportunities. The role Enterprise Accounts Sales Operations Specialist In this role you will work within a dynamic team of Sales Operations Specialists and duties will include: Contact with assigned existing customer portfolio (Major Enterprise Accounts) on a daily basis. Maintain exceptional customer satisfaction relationship with existing customers. Manage quote creation, order processing, and day-to-day customer and partner requests. Provide licensing support as needed in conjunction with supporting teams. Work collaboratively with internal stakeholders such as Account Managers / Finance / BackOffice / Procurement… Drive resolution of escalations by working with customers, account teams and internal support teams. Develop strong knowledge of leading industry trends through ongoing training and partnership with software publishers. What we need to see from you Expert in : Support the sales team and help them to gain, keep and grow our customers; Maintain and promote good client relations; Monitor and Analyze sales targets and records. Expert in : Focus on delivery; efficiently manages time, priorities and daily workload. Organizing work; Multitasking and time management; Handle large volumes of work and meet tight deadlines. Expert in : Relationship building; Verbal and written communication; Problem solving; Work independently and show initiative; maintain a positive attitude; adapt to and embrace change in a rapidly changing environment. Expert in : Operational policies, processes and procedures; researching information; planning, scheduling. 5+ years professional sales operations, sales support, or customer service experience preferred. Proficient in English language skills. Highly motivated and results oriented; entrepreneurial spirit. Detail oriented with ability to break down projects into smaller tasks. High understanding of technology solutions. #LI-EO1 Job Function Software & Cloud