Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Primarily weekdays starting at 7am, 8 and 12 hour shifts. Rotation to evenings, nights, weekends, and holidays required.

 

Job Summary

Summary

Acts as a central communication facilitator in a constantly changing, fast-paced, procedural setting.
-Provides administrative support to unit leadership to coordinate daily patient flow, including scheduling cases, communicating case changes and cancellations, and managing patient transport.
-Expected to effectively organize priorities, complete tasks on time, and manage confidential patient information.

Does this position require Patient Care? No

Essential Functions
-Greets and interacts with all unit-based and hospital-wide clinicians, staff, and visitors in person and via communication tools in a professional manner.
-Schedules surgical procedures and patient transport throughout the perioperative department.
-Triages, prioritizes, and disseminates timely information related to surgical cases effectively and accurately.
-Contacts ancillary departments for equipment, services, and supplies that support unit operations.
-Records and relays staff attendance and assists with unit staffing assignments.
-Manages and transports blood products into the operating room.

 

Qualifications

Education High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Prior experience in healthcare field desirable 1-2 years preferred Knowledge, Skills and Abilities - Medical or health care experience desirable, but willing to train qualified and willing candidates. - Basic computer skills and the ability to learn new systems and procedures. - Computer knowledge in windows-based environment strongly preferred. - Effective interpersonal, team, and communication skills. - Strong customer service orientation and the ability to interact with diverse groups of people.

 

Additional Job Details (if applicable)

 

Remote Type

Onsite

 

Work Location

90 Blossom Street

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Rotating (United States of America)

 

Pay Range

$18.22 - $26.06/Hourly

 

Grade

3

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.