Job Description A client is looking for an OpenText Technical Lead to sit remote and report into a team in Westchester County, New York. This person will be a techno-functional asset to an IT organization supporting Law systems and technologies. They will be overseeing an application managed service team, working cross-functionally with business stakeholders, technical teams, and vendors. They will be supporting customers within the Law organization and should be able to understand their technical environment to oversee maintenance and progress with legal applications. This will include acting as project lead on technical delivery projects in the records management space, most heavily with OpenText. They should be able to give troubleshooting and technical guidance as well in terms of high-level infrastructure incidents. This person should understand the lifecycle of records management and have experience implementing policies and enhancements and managing technologies accordingly. Part of this leads role will be actively listening to end-user feedback and pain points so they can implement changes and improvements when deciding on future solution plans. This person needs to have strong written documentation skills, as well as verbal communication skills to work cross-functionally across various teams and be successful in this role. This person will be paid within a range of $75-80/hr based on experience. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 10+ years of experience in the technical application space, with 5+ years in technical delivery management Expertise in electronic records management systems, with recent experience specifically with OpenText Leadership experience overseeing technical resources and projects Strong experience overseeing product and implementation delivery from planning through completion Strong experience and ability to understand what technical solutions would provide value to legal customers and stakeholders based on requirements Excellent written and verbal communication, as well as strong presentation skills Experience in a GxP environment Experience with Congruity360 application Experience supporting or implementing other legal systems and applications null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.