Title:

OpenText ECM Developer/Configurator

Company:

Everest Global Services, Inc.

Job Category:

Technology

Job Description:

About Everest:

Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition/continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups. 

About the role:

 As an OpenText ECM Developer/Configurator, you will be responsible for the technical implementation and configuration of the OpenText xECM platform within a containerized environment (AKS). You will work closely with architecture, infrastructure, and business teams to build scalable, secure, and high-performing document and content management solutions.

Key Responsibilities:Configure and customize OpenText xECM components, including Workspaces, Folder Structures, Metadata Models, and Access Control Lists (ACLs).Develop and configure solutions using xECM APIs and web services to support business and integration needs.Support the deployment of OpenText xECM in a containerized environment, ideally in Azure Kubernetes Service (AKS).Collaborate with the Architecture team to define and document conceptual, physical, and application architecture.Assist in installation and configuration of OpenText modules, including Archive Center, Viewing Services, and Migration Services in containerized setups.Work with OpenText Professional Services (PS) during installation and upgrades in a container environment.Develop scripts and automation for configuration, migration, and deployment tasks.Implement integrations with third-party systems (e.g., Email, SSO, DocuSign).Configure and maintain disaster recovery (DR) setups for the xECM environment.Administer and optimize OpenText search indexes; support backup and restore activities.Support vulnerability management and monitoring tools; apply best practices for system hardening.Raise and manage support tickets directly with OpenText when issues require escalation.Produce technical documentation, runbooks, and SOPs for ongoing support and knowledge transfer.Ensure all configurations meet GDPR and other compliance requirements.Participate in code reviews, testing, and deployment processes as part of a DevOps-driven delivery model.

Qualifications:Mandatory: Certified OpenText xECM Administrator or Developer.5+ years of experience configuring and developing OpenText ECM/xECM solutions.Experience with container platforms (preferably AKS) and CI/CD pipelines.Strong understanding of Folder Taxonomy, Metadata Models, ACLs, and Workspace Design.Hands-on experience with OpenText Content Server, Archive Center, and related modules.Experience with OpenText APIs (REST, SOAP) and integration with external applications.Strong scripting knowledge (e.g., PowerShell, Bash, or other automation tools).Demonstrated experience supporting DR, backup/restore, and index optimization.Familiarity with security and monitoring tools used in enterprise environments.Strong problem-solving skills and ability to work independently.

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Knowledge, Skills & Competencies:  Experience in insurance or other regulated industries.Familiarity with GDPR compliance in OpenText configurations.Working knowledge of OpenText smart UI extensions and widgets.Experience with Agile/Scrum methodologies and tools (e.g., Jira, Confluence).Bachelor’s degree in Computer Science, Information Systems, or related discipline.

For CA, NY, NJ or IL: The base salary range for this position is $152,000 - $208,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

 

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. 

Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.  

 

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve. 

Type:

Regular

Time Type:

Full time

Primary Location:

Warren, NJ

Additional Locations:

Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com.

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