Role ID 209947 Worker Type Regular Employee Studio/Department EA Studios - Quality Verification Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
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[Orlando, Florida or Montreal, Quebec - Hybrid On-Site]
Player Experience (PX) drives change by transforming player feedback into bold, actionable insights that shape impactful recommendations. By making the players voice central to game development, we craft moments that matter, offering deeper connections. Our deep understanding of player experience strategy and player needs, coupled with collaborative partnerships, ensures that we confidently deliver impactful experiences that truly matter.
Game development is fast and complex, shaped by player expectations. To build games that connect, teams need trusted methods to understand what matters to players and how to act on it.
PX Research works alongside Studios, Development, and Teams to clarify that process. We focus on translating player feedback into decisions that deliver on franchise strategies and exceptional player experiences.
Research Operations I - Player and Quality Insights Team
We are looking for a Project Manager to join our globally distributed team, with options for on-site, or hybrid work in Orlando, Florida or Montreal, Quebec. You will report to the Lead, Research Operations of PX Sports and will partner with our Player Experience Research team, Development teams and other partners to help manage the end-to-end operations for Player Experience Research sessions.
Responsibilities
You will coordinate the logistics of Player Experience Research to screen, schedule, communicate, and compensate participants using different software and communication methods
You will work with the Research Operations III and research team to assist with building a research project roadmap with a focus on budget, timing, database requirements and expertise on the targeted player bases
You will assist with evolving the project management processes and capabilities of the team to fit the varying needs of game teams across EA
You will assist with tracking project budgets and report to development partners and PQI Operations Manager when changes are needed to cover new requests
You will follow and inform others of the policies and ethical codes related to conducting Player Experience Research at EA
Qualifications
Comfortable working with customers, answering questions and providing instructions
Proficient in Excel (can maintain complex spreadsheets)
Some experience with project management software (Asana, JaaS, etc.)
1-3 years of project management, coordination or development management experience
A passion to put the player first, contributing to exceptional gaming experiences
Knowledge of games and the people who play is valuable
Able to work across time-zones and in remote environments
Comfortable leading meetings and retrospectives with multiple team members and partners
Collaborative and team-oriented
Spoken and written proficiency in French would be an added bonus (but not required)
About Electronic ArtsWe’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. LinkedInID 1449