Key Responsibilities:

•    Accountable for the content, quality and navigation of the online store and communication channels, to deliver the best customer journey.
•    To Build, Execute, Analyse and report on all digital marketing campaigns & content across channels.
•    To deliver on Omni KPIS using all levers, engaging content, site & storefront.
•    Manage customer acquisition and retention.
•    Accountable for brand campaign management – includes the execution of digital campaigns & the full suite of digital channel reporting
•    To align digital content across all digital channels. 
•    Manage content calendars together with merchants.
•    Liaise across Buying, Marketing and Bash
 

Experience & Qualification: 

•   Digital marketing/ Marketing/ Ecommerce qualification
•   5 years experience in ecommerce/omni platforms
•   Experience working in cross functional teams
•   Experience with content creation
 

Skills:

• Customer obsessed, everything is about the customer 
• Strong content creation & creativity
• Building relationships across teams
• System savvy, this role needs an online guru


Behaviours: 

•    Builds Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective
•    Business Insight - applies market and business insights in order to drive organisational objectives
•    Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
•    Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
•    Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions 
•    Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
•    Organizational savvy - understands and navigates dynamics created by processes, systems, and people
•    Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.