Online Benefits Consultant – Client Digital Solutions Does working for an organization that harnesses their market leading technology to drive digital engagement with Benefits excite you? We support our clients with global, market leading capabilities that improves the health, wellbeing, and resilience of employees! Do you want to work some of the most some of the highest profile UK and global companies? We work with a range of organizations, so they are better informed about the health and wellbeing of their workforce, and better advised on how to deliver phenomenal outcomes for their people and business! You would be aligned to our London office but with the ‘hybrid’ flexibility to work in the locations that enable you to deliver your best work, including your home, the office and client locations. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like Accountable and responsible for the client requirements, from acceptance of the handover of the Strategic objectives to the delivery team handover. Consistently work to identify change opportunities that will provide client value. Utilise Blueprint, the Events Matrix and Benefit Information process to ensure that requirements are produced with the highest levels of quality and consistency. Work optimally with the Engagement, Health, Risk and DC consultant to ensure all their respective requirements inputs are delivered. Accountable and responsible for ensuring that the client understands the requirements process and is familiar with the tools that will be used to acquire their sign off including, Blueprint, the Events Matrix and Benefit Information. Acquire informed client sign off on requirements and changes to requirements. Responsible for briefing the Data Analysts before they establish the interface requirements with the client. Utilise ‘Easy Projects’, a Project Management tool, as primary communication method with the Project Manager to provide updates and to manage progress optimally and on time. Responsible for walking through requirements with system delivery team as part of the handover to the delivery team. Provide input to testing in line with the current Test Strategy. Responsible for briefing the Employee Contact Centre on any changes in requirements using the most appropriate medium for the change. Handle requirements from change outside of implementation (using the Services & Fee Schedule) and renewal, including change releases and change requests. Send draft Services & Fee Schedule to Client Director to arrange sign off with client. Adhere to the Aon Non-Negotiables, such as Aon training and other mandatory compliance requirements. How this opportunity is different The Online Benefits Consultant role in the Client Digital Solutions team is an opportunity to work with Tech that leads the market for some of the most exciting clients in a flexible way that means you can bring your best to the role. Skills and experience that will lead to success Effective client management skills Detailed expertise in technical benefits consulting Benefit technology expertise Ability to work successfully as a team in a matrix-based structure Ability to Identify commercial opportunities Ability to work in a complex, deadline driven environment Good communication skills How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com #LI-LW1 #LI-hybrid 2565363