Ipswich, Suffolk, United Kingdom
19 hours ago
Online Assistant

What you’ll be doing:

Picking and packing our new On-Demand proposition, where you'll be picking orders for Uber Eats, Deliveroo, Just Eat and Chop Chop. This can be a fast paced role when demand is high - great for getting your steps in Helping to stack the shopping ready for delivery and then loading the vans when it's time to go. It's essential our vans depart at the correct time to ensure our customers get their shopping when they want it and to avoid any complaints as we strive for great customer satisfaction Bringing orders to our Click & Collect customers throughout the day - these are just as important as our Home Delivery customers If you're picking our Same Day proposition, you'll be using a handset that plans your route around the store, what you need to select and how long you have to complete each shop; picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where products are out of stock Working behind the scenes dealing with customer queries, processing orders and carrying out the daily routines to help keep a clean and tidy workplace Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help   Build great knowledge about our products, services and promotions to help provide recommendations  Working flexibly across the store as required

What makes a great Sainsbury’s Colleague: 

Happy with later afternoon and evening starts (as most shifts start around these times) and working in a fast-paced, physical and high energy environment, often on your own but also thrive in being part of a team Friendly and welcoming with a genuine enthusiasm for helping customers  Enjoys working in a fast-paced, physical and high energy environment, using initiative to solve problems and taking responsibility for owning tasks Always ready to work flexibly and productively to a high standard across the store - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things  Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15KG.   Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day Free food and hot drinks - provided for Colleagues in all our stores Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave Pension – we’ll match between 4-7.5% of your pension contributions Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more  Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

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