**Job Summary** The team works on keeping Maps Data current and reflective of real world changes They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface The Mapping CityCountry Expert will be responsible for high impact work in improving transit data and providing country specific expertise The CityCountry Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth in the c **Responsibilities** The team works on keeping Maps Data current and reflective of real world changes They work on issues submitted by end users of Maps or test the location results of user queries submitted via Web Search or Maps interface The Mapping CityCountry Expert will be responsible for high impact work in improving transit data and providing country specific expertise The CityCountry Expert will be responsible for developing and maintaining transit data pipelines and establishing the ground truth in the citycountry they work and also the consultant of the Country for any TransitMicro mobility projects Role Responsibilities as CityCountry Expert Consultant Communicating with internal stakeholder teams and external companies to achieve project goals Provide input to create citycountry specific policy to existing general transit related policy The citycountry expert works to apply existing Mapping policies to their specific city country providing insights into local transittraffic laws landmarks and key mapping features Consulting on Urban transit system and Multi modal including Micro mobility Walking Review of mapping operations issues for quality checks related to specific citycountries of expertise Point of contact for mapping operations countryspecific questions Document and analyze the information needs of the product improvement for client and facilitate to deliver appropriate solutions Perform market comparison analysis of the features data or issues related to local transit Proactively suggest improvements to the data management platform and also Identify transit user expectations data gaps and provide insights to the product team Provide inputs to productpartnerships teams regarding local transportation modes and growth opportunities Act as a CountryRegional Transit POC for internal and external teams Understand the background priority and impact of the request and also communicate effectively with program managers stakeholders on the ask timeline and priority Data Management 1 Data acquisition and quality Create city level transit data modeling policies based on market needs and local regulations Leverage familiarity with localregional urban transit systems and expertise to Identify patterns and systematic data problems or gaps in transit data and make changes in the data model to improve and solve the issues Make necessary edits for all transit data types if the provided static data is not accurate Identify transit user expectations broken critical user journeys data gaps and provide insights to the product to improve the same Assist Program Managers to communicate with the partnerprovider about required data fixes or inform about problematic data areas Data evaluation and GTFS mapping for prioritized cities to identify need for internal adaptors standardization 2 Data reliability Gain indepth knowledge of the data processes tools and policy applicable to all processesdata types Translate and interpret comments and actions from various sources Eg Users feedback and troubleshoot problems based on instructions training and context Field escalations of complex or edgecase data issues from internal teams and resolve appropriately including creating bugs for external teams Conduct in city field research to determine the ground truth of transit issues and user problems 3 Data freshness Validate quality of new and updated data in the data management platform Manage city specific data pipelines through the transit data management platform including updating pipelines using basic programming skills Develop outages and alerts capabilities in their assigned city by effective monitoring Work with other internal teams to ensure correct political format for the country is utilized Oncall support during non workings hours and Weekend incase of any data outages Experience Skills 1 year 3 years of experience Graduate or equivalent experience Good Communication skills Read Write and Speak in English and native local language Basic Data analytics and Tech writing skills is required Deep knowledge about Citycountry transittraffic network Urban planning Knowledge of transitspecific data format is an added advantage GTFS especially Basic Good knowledge about GIS mapping tools and programing skills java C C and Python would be an added advantage Comfortable with a rapidlychanging environment Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.